FAQs: How Your Donation Will Help Beirut

Anera has six offices in Lebanon and 60 professional staff – 30 in Beirut alone – all from the communities they serve. With programs ranging from medical aid to infrastructure rehabilitation, non-formal basic and vocational education to solid waste management, Anera has a proven ability to respond in times of crisis with nimbleness, efficiency and precision.

We’re delivering relief in the form of food and water, cleaning supplies, and PPE to protect against COVID-19. We’re coordinating air shipments from abroad of vital donated medicines and health care supplies worth over $50 million. We’re fixing infrastructure, including repairs to homes, health facilities and schools. And we’re employing graduates of our vocational education programs in areas such as construction to do a lot of the work.

Anera, as a non-political and non-religious organization, works with all communities: Lebanese, Palestinian, Syrian and others. Our programs address conflict mediation between refugee and host communities and are designed to be both gender and conflict sensitive.

With a staff of 60 in Lebanon, Anera is able to quickly identify areas of need and respond immediately as funds become available. Within 48 of the explosion in Beirut, we began coordinating air shipments of medical aid. Days later, we distributed food and other supplies. A week after the explosion, we began rehabilitating homes.

The majority of Anera’s institutional funding for Lebanon programs comes from the United Nations.

Anera has been sending relief supplies and medicines to Lebanon since 1974. We follow a clear set of stages that has proven effective every time. Anera reviews all offers of medical donations within 48 hours. We communicate frequently and regularly with our healthcare partners to update the needs lists in order to ensure that all medical donations correspond to the communities’ needs.

Great relationships combined with deep knowledge of international shipping logistics ensure vital supplies are quickly put to use. Anera coordinates shipments through every step of the journey. Our good reputation and connections mean we can get shipments cleared through customs quickly.

Anera has a distribution plan and works with other organizations in Lebanon to coordinate our response. We make sure that distributions to hospitals and clinics are fair and equitable.

We appreciate the thoughtfulness that caring people invest in collection efforts! But we cannot accept in-kind donations from individuals. Instead, we ask people to donate money, which we use to ship in-kind items from established organizations like Americares, whose business it is to do this kind of work. With funds in hand, we are also able to purchase items locally, thereby avoiding shipping and storage costs and logistics.

Our work in Lebanon is only possible because of our relationships with competent, transparent and trustworthy community-based partners. Anera uses U.S. government vetting protocols. We also require all non-staff contractors to adhere to a code of conduct, protecting both Anera’s staff and its beneficiaries.

Anera announces open calls to local companies and NGOs to bid on subcontracts and then chooses the most cost effective and thorough response.

Anera pays in US dollars whenever possible, hires local staff and contractors, and procures resources locally to improve these economies.