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Jobs, Internships & Requests for Proposals

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Anera looks for skilled and passionate individuals to help us improve the lives of refugees and impoverished families in Palestine and Lebanon.

About Anera

Anera (formerly American Near East Refugee Aid) is one of the oldest and largest US non-governmental organizations (NGOs) providing humanitarian assistance and human development programs exclusively focused in the Middle East’s Levant region. Since 1968, Anera has worked with and on behalf of displaced and vulnerable Palestinians, Syrians, Lebanese, Jordanians, and Iraqis. In 2020, with a staff of just over 100, Anera delivered more than $100 million in assistance. Anera is consistently a top-rated charity with the Better Business Bureau, Charity Navigator and Guidestar, and is a trusted partner of the US Agency for International Development (USAID), United Nations agencies, scores of foundations and institutional donors, and thousands of private individual and family donors.

Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Opportunities

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Remote

Gift Officer (East Coast)

Location: Remote, East Coast

Reports To: Senior Director of Philanthropy

Position Type: Full-time

About Anera

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.

Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.

That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

Position Summary

The Gift Officer is a leader in the cultivation of major gifts in support of Anera’s

mission, working with the Gift Team and under the direction of the Senior Director for

Philanthropy to cultivate current and prospective donors. The Officer manages a

portfolio of 160 individuals, driving significant funding for general support and specific

programs and initiatives. The Gift Officer participates in the Gift Team and models

best practices in individual giving.

Key Responsibilities

Manage a portfolio of 160 active donors
Identify, qualify and cultivate additional prospects to ensure the portfolio can achieve annual fundraising targets
Develop proposals and ensure proper solicitation of each donor according to their linkage, capacity, and interest
Maintain accurate and timely records of all donor contact in the organization's donor database
Support the CEO, CDO, and Sr. Director in cultivation and solicitation as needed
Support board members in identifying and managing new donors
As a donor identification tool, organize and facilitate small group gatherings
Create donor facing content to ensure effective engagement with donors
Achieve non-financial KPI’s that support an effective individual giving program
Monitor timely and accurate acknowledgement of all gifts from the portfolio
Collaborate on projects, events, or initiatives across the department and organization as requested by the Sr. Director
Function as a leading external representative of the organization
Identify opportunities to engage and secure Planned Gifts from portfolio
donors

Qualifications:

Bachelor’s degree in a related field, or an equivalent combination of education and experience
3-5 year of experience with fundraising, nonprofit leadership, sales, customer service, or external relations
Demonstrated success with portfolio, prospect, or customer relationship moves management
Documented success working with decision makers
Excellent verbal and written communication skills; Arabic fluency a plus
Ability to work independently
High level of discretion and excellent interpersonal skills
Experience and strong understanding of Electronic Customer Relationship Management (eCRM) software
Demonstrated understanding of best practices related to engaging individuals throughout the donor lifecycle

Preferred Qualifications:

Documented success in securing philanthropic gifts
A strong existing network of current or likely supporters for Anera
Preference for candidates living on the East Coast

Travel:

This role requires approximately 15% domestic travel
Occasional international travel for the purposes of donor cultivation

Our values:

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.

Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The estimated salary range for this role is $80,000 - $95,000. This represents Anera's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.

To Apply: Click Here

Program & Finance Compliance Systems Officer

Location: Remote, United States

Reports To: International Grants Director

Position Type: Full-time

About Anera

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.

That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

Job Overview/Summary:
The Program and Finance Compliance Systems Officer supports the organization’s ability to deliver compliant, auditable, and well-coordinated donor-funded programs by strengthening systems, processes, documentation, and staff capacity across program and finance functions. Sitting within the Compliance Team, this role focuses on how compliance is operationalized. The Officer ensures that compliance-related systems (including reporting workflows, documentation standards, sanctions screening tools, and donor registrations) are well-maintained, consistently used, and aligned
between Program and Finance teams. This role works closely with country offices, Finance, and compliance advisors to support proactive risk management, audit readiness, and effective coordination—reducing reliance on ad hoc workarounds and reactive fixes.

Key Working Relationships:

Compliance Systems & Processes
• Maintain and continuously improve program and finance compliance systems, trackers, and
workflows used across Global and Country offices.

• Support the administration and documentation of restricted party and sanctions screening
processes (e.g., Descartes Visual Compliance), including initial review of potential matches and
coordination of resolution steps in line with organizational procedures.

• Ensure compliance documentation, trackers, and files are organized, standardized, and audit-
ready.

• Support donor and regulatory registrations and certifications in coordination with compliance and
finance teams.
Reporting & Documentation Support
• Support organization-wide donor and internal reporting processes by maintaining reporting
calendars, tools, and documentation standards.
• Conduct routine quality checks of compliance and reporting documentation to identify gaps and
systemic risks early.
• Coordinate across teams to ensure alignment of narrative, financial, and compliance
documentation.

Program–Finance Coordination
• Serve as a coordination point between Program and Finance teams on compliance-related
systems and processes, ensuring shared understanding and consistent application.
• Support Business Development, Programs, Global and Country Finance teams with establishing
activity codes in Sage Intacct and ensuring flow and integration with Workday Adaptive Planning.
• Support the integration of compliance requirements into finance and program workflows without
duplicating Finance or country-level responsibilities.
• Escalate complex or high-risk compliance issues to the Global Advisors or Director as appropriate.

Capacity Building & Guidance
• Design and deliver practical trainings, office hours, and guidance materials on compliance
systems, reporting tools, and procedures.
• Maintain a centralized repository of compliance-related tools, templates, SOPs, and FAQs.
• Act as a first-line support resource for country teams on systems use, documentation standards,
and procedural questions.

Continuous Improvement & Risk Prevention
• Identify recurring issues, inefficiencies, or risks across programs and countries and propose
solutions-oriented improvements to systems and processes.
• Contribute to organization-wide efforts to strengthen risk identification, mitigation, and audit
preparedness.
• Support the transition from reactive compliance management to proactive, standardized
practices.

Qualifications

• Bachelor’s degree in international development, finance, business administration, or a related
field (or equivalent experience).
• 2-4 years of experience in grants management, compliance, program operations, or finance
support roles.
• Demonstrated experience supporting compliance systems, reporting processes, and
documentation in a donor-funded environment.
• Familiarity with donor compliance requirements (e.g., U.S. Government, UN, or similar
institutional donors).
• Experience supporting or administering restricted party or sanctions screening tools strongly
preferred.
• Strong organizational skills with high attention to detail and process improvement.
Experience and Skills:
• Systems thinking and process orientation
• Strong coordination and communication skills
• Solutions-oriented and proactive problem solver
• Exceptional attention to detail to ensure accuracy and completeness
• Ability to work across functions and time zones
• Comfortable providing guidance and training without formal authority
• High integrity and discretion in handling sensitive compliance matters

Our values:

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.

The estimated salary range for this role is $$55,022 - $58,210. This represents Anera's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.

To Apply: Click Here

Global/Regional

Enterprise IT Transformation Consultant (US - Jordan)

Location: United States or Jordan

Position Type: Consultant

About Anera

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.

That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

Position Summary

We are seeking a hands-on Enterprise IT Transformation Consultant to assess, design, and lead improvements to our core IT systems and infrastructure.

This role will take the organization from diagnosis → decision → implementation, including leading a likely transition from a Google-based environment to Microsoft 365.

The consultant will focus on making the organization more functional, secure, and manageable at scale—not just recommending changes, but delivering them in a practical, usable way across a 300-person, multi-country operating environment.

Scope of Work

Organizational IT Review & Risk Assessment

Conduct a comprehensive review of:
IT systems, tools, and infrastructure
User workflows and operational dependencies
IT support structures and capacity
Security posture and access controls
Identify and document:
Enterprise-level risks (security, data integrity, access control, business continuity)
Structural gaps in governance, ownership, and accountability
Operational inefficiencies impacting productivity
Deliver a prioritized assessment categorizing:
Immediate (light touch) fixes
Major structural changes (we are aware this is needed)
Medium-term improvements (as prepares for or relates to major change

Options Analysis & Decision Support

Develop and present practical options to improve the IT environment, including platform decisions
Analyze trade-offs across:
Cost (implementation and recurring)
Timeline and sequencing
Organizational impact and disruption
User experience and adoption
Technical complexity and long-term sustainability
Support leadership in making practical, evidence-based decisions.

Microsoft Platform Transition (Strategy & Execution)

Assess and validate the suitability of migrating from Google Workspace to Microsoft 365.
If confirmed, design and execute a phased migration plan, including:
Pre-transition preparation or consolidation of existing files/ data
Email, calendar, and file migration
Identity and access management (Azure AD / Entra ID)
Security and compliance configurations
Ensure:
Minimal operational disruption
Business continuity throughout migration
Parallel system management where required
Rollback and risk mitigation planning

Pilot Environment (Tenant Build & Testing)

Configure a pilot Microsoft 365 tenant for a defined (limited) user group.
Use the pilot to:
Validate configurations, permissions, and policies
Test workflows and integrations
Identify adoption and usability challenges
Iterate and refine migration/rollout strategy based on defined user feedback.

System Integration and Architecture

Work with finance, HR, and compliance teams to assess and improve integration of key cloud-based systems (e.g., finance, payroll, vetting, grants management)
Ensure systems are:
Properly configured within the broader IT architecture
Secure and compliant (Identity and access management, back up and disaster recovery, etc)
Interoperable where needed (data flows, reporting, access controls)
Identify gaps in current system integration and propose practical solutions

Implementation & Change Management

Lead implementation of agreed IT improvements—not just planning
Establish practical governance structures (permissions, data ownership, system accountability)
Support adoption through:
Clear, usable documentation
Targeted training approaches
Ensure solutions reflect operational realities across different countries and connectivity environments

Handover & Sustainability

Support transition to internal ownership or external managed services and ensure long-term sustainability through:
Comprehensive documentation of systems and configurations
Knowledge transfer to internal IT staff
Training of administrators and support teams

Deliverables

IT Assessment & Risk Report
Options Paper with clear decision points
IT Transformation Roadmap (phased)
Microsoft 365 Migration Strategy & Execution Plan (if applicable)
Configured Pilot (Tenant) Environment with tested workflows
System Integration Recommendations (Finance/HR/Compliance tools)
Security Protocol or Framework
Implementation Progress Reports
Final Transition & Handover Report

Success Criteria / Key Performance Indicators

Performance will be assessed against:

Successful migration of users and systems (if applicable)
User adoption of new platforms and tools
Reduction in identified risks and vulnerabilities
System reliability and improvements in integration
Completion of deliverables within agreed timelines
Implementation of core security controls (e.g., MFA coverage, access policies)
Increased efficiency working across platform components.

Governance & Reporting

Reports to the Chief Operating Officer
Works closely with leadership, IT staff, and functional teams
Provides regular progress updates and escalation of risks

Authority:

Leads implementation of approved initiatives
Advises on vendor selection and technical decisions
Works within agreed budgets and governance structures

Skills

Qualifications & Experience

Proven experience leading enterprise IT transformation initiatives
Demonstrated experience with Microsoft 365 migrations and implementations
Strong expertise in:
Cloud platforms (Google Workspace, Microsoft ecosystem)
Identity and access management
Systems integration and data migration
Experience with finance, HR, or compliance system integration preferred
Experience in international and/or NGO environments strongly preferred
Ability to operate at both strategic and hands-on levels

Profile

Practical, solutions-oriented, and delivery-focused
Structured and pragmatic in approach to problem-solving
Strong prioritization and decision-making judgment
Able to communicate complex technical concepts clearly to non-technical stakeholders to support decisionmaking and uptake
Comfortable working in a delivery role where where adjacent systems are still evolving
Effective in multi-country, multi-time-zone environments

Our values:

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.

To Apply: Click Here

in Washington, DC

Development Assistant

Development Assistant

Location: Hybrid, DC Office

Reports To: Deputy Director of Annual and Planned Giving

Position Type: Full-time

About Anera

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.

That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

Position Summary:

The Development Assistant plays a vital role in the Fundraising team, providing essential support to the department and ensuring the smooth execution of key donor management functions. Based in Anera’s Washington, DC office, this position is responsible for data entry, gift processing, donor acknowledgments, and reporting.

Key Working Relationships:

Process incoming mail, including contributions and other correspondence, ensuring accurate recording and timely donor acknowledgment. Track donor designations in the CRM.
Create and maintain accurate donor profiles within the donor database.
Collaborate with the finance team to track and reconcile gift designations.
Manage pass-through donations in coordination with field staff and the finance team.
Conduct due diligence on individuals and organizations using OFAC and SAM databases to ensure compliance with U.S. regulations.
Generate and manage department invoices and payment requests.
Monitor the main Anera email and support answering the main phoneline alongside other colleagues.
Maintain and oversee processes for stock and wire transfers.
Support the Deputy Director of Annual and Planned Giving in executing estate plans of donors who have arranged bequests gifts or after-life plans.
Coordinate with the finance team to ensure compliance with state registration requirements.
Provide logistical and administrative support for the annual dinner, coordinating closely with the Development Manager, Events Manager, and Deputy Director of Annual and Planned Giving to ensure seamless execution.
Support additional projects as assigned by the Senior Director of Philanthropy.

Qualifications

- - High school diploma or vocation training or an equivalent combination of education and experience
  - 1-2 years of relevant experience
  - Experience with nonprofits preferred
  - Strong attention to detail
  - Ability to manage multiple competing priorities
  - Proficient with Google workspace
  - Experience with EveryAction or related Electronic Customer Relationship Management (eCRM) software or database, preferred
  - Ability to be physically in Anera’s Washington DC office 3 days per week
  - Preferred Associates Degree

Our values:

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.

The estimated salary range for this role is $55,022 - $58,210. This represents Anera’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.

To Apply:

Click Here