Join Our Team
Anera looks for skilled and passionate individuals to help us improve the lives of refugees and impoverished families in Palestine and Lebanon.
About Anera
Anera (formerly American Near East Refugee Aid) is one of the oldest and largest US non-governmental organizations (NGOs) providing humanitarian assistance and human development programs exclusively focused in the Middle East’s Levant region. Since 1968, Anera has worked with and on behalf of displaced and vulnerable Palestinians, Syrians, Lebanese, Jordanians, and Iraqis. In 2020, with a staff of just over 100, Anera delivered more than $100 million in assistance. Anera is consistently a top-rated charity with the Better Business Bureau, Charity Navigator and Guidestar, and is a trusted partner of the US Agency for International Development (USAID), United Nations agencies, scores of foundations and institutional donors, and thousands of private individual and family donors.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Opportunities
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Remote
Location: Jordan, Lebanon, or Palestine (or remote, with travel as needed). A local contract will be issued based on the candidate’s country of residence.
Objective of the Assignment
The Advisor, Global Giving will support Anera’s strategic outreach, donor engagement, and fundraising growth in GCC countries. The advisor will enhance Anera’s visibility, cultivate relationships with donors, and strengthen institutional positioning to increase financial support for our programs in the Middle East. This position will be a full-time staff role, if the selected candidate is located in one of Anera’s current registered countries of operation, or consultancy if the individual is located in the Middle East or Europe.
Scope of Services
The Advisor will provide services in nonprofit fundraising and public relations to increase awareness and financial support for Anera’s charitable purposes. The geographic focus will be on the Gulf Cooperation Council (GCC) countries and Europe, with additional assignments for other global donors as needed.
Key Deliverables and Work Products
The Consultant will be responsible for the following:
- Internal Consultation and Strategic Alignment: Consult with Anera staff to understand the organization’s programmatic and financial priorities to ensure accurate donor engagement.
- Donor Stewardship and Cultivation: Directly engage donors, and coordinate with Anera staff to ensure timely communication, updates, and advancement of donor relationships.
- Content and Communication Development: Prepare donor-focused materials, impact reports, proposals, and updates on behalf of Anera.
- Representation and Advocacy: Represent Anera at public and private events, increasing organizational visibility and donor engagement.
- Partnership Development: Identify and refer potential program partners and opportunities to Anera’s Country Directors.
- Support for In-Country Engagement: Plan and support visits of Anera staff to donor countries for in-person donor cultivation and stewardship.
- Strategic Growth Planning: Lead a process to assess current donor support, identify areas for growth, and establish plans to increase total support
- Compliance and Registration: collaborate with Anera staff to manage registration processes with governments that allow for full compliance with fundraising activities.
Expected Results / Key Performance Indicators (KPIs)
● Central donor list created and updated monthly
● Number of donor/prospect meetings or touchpoints per quarter
● Generation of donor reports/proposals developed and submitted
● Support Anera’s global fundraising events as determined by leadership
Timeframe and Reporting
● The Advisor will provide monthly reports summarizing activities, outcomes, and challenges.
● Regular check-ins will be held with the reporting supervisor.
Qualifications
● Proven experience in nonprofit fundraising and public relations Strong interpersonal, networking, and communication skills
● Experience working with philanthropic networks, institutions, and high-net-worth individuals
● Ability to work independently, manage complex relationships, and deliver against targets
Preferred Candidate Residence location: Jordan; Lebanon; Palestine
About Anera - www.anera.org
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope. Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most. That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To Apply: Anera - Advisor, Global Giving
in Amman
Position Title: Business Development Senior Officer
Location: Amman, Jordan
Status: Full-Time/exempt
JOB DESCRIPTION
BACKGROUND
Anera is a nonprofit organization founded in 1968 that provides resources for refugees in Jordan and supports livelihood, education, and humanitarian relief projects.
Millions of refugees from conflict currently live in Jordan. The country has more than two million Palestinian refugees registered with UNRWA, and about 655,000 Syrian refugees registered with UNHCR. From 2004 to 2011, Anera maintained an office in Jordan that managed primary and vocational education programs, public health, disability support, and women’s empowerment for families in poor communities and refugee camps. In 2019, Anera returned to establish a permanent presence in Jordan in support of the refugees residing there. Anera has found strong support from Jordanian government officials, donors, and leading international organizations in the humanitarian and development fields. Today, Anera is officially registered with the Ministry of Social Development and is a key member of UN sector working group meetings, covering the areas of health, education, livelihoods, and basic needs.
JOB OVERVIEW
The Senior Business Development Officer at Anera plays a pivotal role in shaping the organization's future through strategic fundraising efforts. This position involves identifying funding opportunities, developing compliant and compelling proposals, and building strong relationships with donors to secure essential resources for advancing Anera’s mission in Jordan. The ideal candidate will possess a blend of analytical and creative skills to navigate a competitive funding environment effectively.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Opportunity Tracking and Donor Engagement: Actively track funding opportunities across various platforms and proactively approach upcoming calls for proposals. Establish and nurture relationships with existing and potential donors through regular engagement and strategic communication.
- Proposal Development: Lead the development of funding proposals by ensuring compliance with donor requirements and aligning with Anera’s strategic goals. This includes coordinating with the program and finance teams to design comprehensive proposals that reflect the needs and objectives of the projects.
- Strategic Networking: Conduct thorough donor mapping to identify and research new grant opportunities. Meet with current and prospective donors to foster relationships and understand their priorities and funding mechanisms.
- Assessment and Research: Conduct assessments to identify gaps and opportunities for new projects. Compile background information and context analyses essential for developing robust proposals, including stakeholder analysis, conceptual frameworks, and results frameworks.
- Process Management: Manage the proposal development process from the beginning to the end, keeping track of deadlines, liaising with internal teams, and ensuring that quality remains intact.
- Reporting and Compliance: Coordinate the preparation and submission of detailed reports to donors, ensuring they reflect the progress and impact of the projects accurately. Monitor compliance with donor regulations throughout the project lifecycle.
- Liaison and Coordination: Facilitate effective communication between headquarters, field staff, and donors. Organize and conduct site visits and meetings, ensuring alignment and promoting Anera’s initiatives.
SKILLS
QUALIFICATIONS
- Education: Bachelor’s degree in International Development, Business Administration, Economics, Social Sciences, or a related field. A Master’s degree is preferred.
- Experience: At least 5 years of experience in business development, fundraising, or grant management within the NGO sector. Proven track record of developing successful proposals and securing significant funding.
- Skills: Exceptional ability to identify and analyze funding opportunities. Strong project management skills, with an ability to lead proposal processes and coordinate diverse teams. Excellent written and verbal communication skills are essential.
- Attributes: Strategic thinker with robust problem-solving skills and attention to detail. Must be adaptable and capable of working in a dynamic environment.
- Travel: Willingness to travel as needed for donor engagements, site visits, and other relevant activities.
ABOUT ANERA – www.anera.org
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
in West Bank
Position Title: Human Resources Officer
Location: Ramallah, Palestine
Status: Full-Time/exempt
Position Level: Mid Career
Degree: Bachelor's degree
Experience: 4 years
JOB DESCRIPTION
BACKGROUND / ANERA SUMMARY
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon, and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon, and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW / SUMMARY
The HR Officer will support and contribute to the effective management of key human resources functions, including onboarding and off-boarding, contract preparation and renewals, and ensuring compliance with labor laws and organizational policies. The role involves supporting recruitment, coordinating staff orientation and performance management, maintaining accurate personnel records and HR systems, and assisting with payroll inputs and benefits administration.
Additionally, the HR Officer addresses employee relations matters, tracks mandatory trainings, monitors contract expiries, and contributes to employee engagement activities. Strong organizational skills, attention to detail, and confidentiality are essential for success in this role.
SPECIFIC RESPONSIBILITIES
- Ensure HR records and systems (HRIS, HR portal) are accurate and up to date.
- Handling onboarding and off-boarding procedures in a timely manner for staff, service contracts, and volunteers.
- Issue and manage staff and consultancy contracts, including renewals, extensions, and terminations.
- Work with hiring managers to ensure the timely completion of orientation and performance management processes.
- Follow up and ensure staff goals and performance evaluations are submitted and properly filed.
- Handle employee relations, responding to inquiries regarding HR policies, rules, and regulations.
- Ensure compliance with labor laws and organizational policies in all HR processes.
- Mailing and distribution lists on a monthly basis.
- Assist in preparing official letters (employee certificates, experience letters, change of status forms, etc.) and other HR-related documents.
- Coordinate and track training sessions, ensuring all employees complete mandatory trainings and certification requirements.
- Provide information and assistance to staff, supervisors, and management on HR and work-related issues.
- Collect, review, and validate timesheets monthly, ensuring accurate leave tracking and compliance with internal systems.
- Assist in maintaining and updating employee personnel files, ensuring all HR documentation is properly filed.
- Support the HR team in salary and benefits administration, ensuring payroll inputs are processed accurately.
- Assist in recruitment processes, including posting vacancies, scheduling interviews, and coordinating pre-employment checks.
- Support employee engagement initiatives, including well-being programs and workplace culture activities.
- Ensure confidentiality and proper handling of sensitive HR information.
- Perform other job-related tasks as requested by the supervisor.
KEY WORKING RELATIONSHIPS
- The position reports to the HR Manager and will coordinate with the Global HR team when necessary
Position directly supervises: N/A
Other Internal and/or external contacts:
- Internal: All Office/field staff
- External: Relevant stakeholders, both government and INGOs
JOB REQUIREMENTS
QUALIFICATIONS
Academic Qualifications:
- University Degree in management, human resources administration, or related fields.
Experience and Skills:
- Minimum of 4 years of professional experience in Human Resources Management, preferably within the humanitarian or development sectors.
- Proven experience with INGOs or similar organizations is highly desirable.
- Demonstrated personal integrity, professionalism, and discretion in handling confidential information.
- Strong organizational and multitasking skills, with the ability to manage competing priorities and meet deadlines under pressure.
- Flexible and adaptable, with sensitivity to cultural, emergency, and environmental contexts.
- Excellent interpersonal and teamwork skills, with a collaborative and proactive approach.
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Fluency in Arabic and English.
OUR VALUES
We are inspired: We are committed to energizing, engaging, and motivating others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions, and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Interested candidates are requested to send their CVs and cover letters by email to [email protected]. Applications must be received by Tuesday, June 3, 2025. Please include "Human Resources Officer - Ramallah" in the subject line of your email.
Only short-listed candidates will be contacted. Anera is an equal-opportunity employer.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title: Content Creator
Deadline: June 10, 2025
Location: Ramallah, Palestine
Status: Full-Time
Position Level: Mid Career
Degree: Bachelor's degree
Experience: 3 years
JOB DESCRIPTION
BACKGROUND / ANERA SUMMARY
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon, and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon, and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW / SUMMARY
Anera is seeking a dynamic and creative content creator to join our Ramallah team. In close collaboration with Anera’s US-based communications team, you’ll lead the management and growth of our Arabic website, craft compelling Arabic content to support our development efforts, and ensure our donation forms are clear and engaging for Arabic-speaking audiences. You'll create thoughtful, timely social media content that highlights our work across Palestine, and cover impactful stories from the West Bank as they unfold. This position also requires coordination with our donor relations team to produce materials that inspire continued support.
If you're passionate about storytelling, digital content, and making a difference, we’d love to hear from you!
DUTIES AND RESPONSIBILITIES
- Update Anera’s Arabic website, publishing stories and other compelling content to grow the site.
- Support upgrades to Anera’s Arabic-language donation forms.
- Coordinate and create Arabic social media copy and content for Palestine.
- Cover West Bank program success stories as needed, conducting interviews with beneficiaries and gathering information for communication materials.
- Create content for donors, closely tracking deadlines for materials as described in grant agreements.
- Create Arabic written materials to represent Anera’s sectoral capacities.
- Ensure all content aligns with Anera’s brand voice, tone, and communications objectives.
- Coordinate closely with other communications staff in Palestine and the US.
- Track key website performance indicators and analyze trends for the Arabic site.
- Assume other responsibilities as assigned.
KEY WORKING RELATIONSHIPS
This position reports to the Communications Manager (or his/her designates) while maintaining a dotted-line coordination relationship to the international communications team.
Position directly supervises: N/A
Other Internal and/or external contacts:
- Internal: All Office/field staff
- External: -
JOB REQUIREMENTS
QUALIFICATIONS
Academic Qualifications:
- Bachelor’s degree in a related field plus three or more years of experience in humanitarian and development communications.
Experience and Skills:
- Fluency in Arabic and English required, with strong, professional written Arabic language skills
- Demonstrated ability to update websites in the WordPress ecosystem
- Proven ability to write compelling human interest and/or news stories
- Demonstrated competence in social media platforms such as Instagram, Facebook, LinkedIn and X
- Ability to work independently with minimal guidance as well as within a team
- Ability to thrive in a dynamic working environment, juggling multiple projects
- Experience using InDesign, Photoshop, Illustrator, and Canva is preferred
- Valid driver’s license.
Desirable Qualifications:
- Knowledge of search engine optimization and AI best practices
- Demonstrated understanding of good photography principles
- Photo and video editing experience
Travel:
Travel within the West Bank (circumstances permitting) is required. Occasional international travel may be requested.
OUR VALUES
We are inspired: We are committed to energizing, engaging, and motivating others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions, and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Interested candidates are requested to send their CVs and cover letters by email to [email protected]. Applications must be received by Tuesday, June 10, 2025. Please include "Content Creator - Ramallah" in the subject line of your email.
Only short-listed candidates will be contacted. Anera is an equal-opportunity employer.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title: Anera Ventures Business Advisors
Location: Ramallah
Status: Full-Time
JOB DESCRIPTION
Background/ Anera Summary:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Job Overview/Summary:
Anera is seeking experienced and dynamic Business Advisors (one based in the West Bank and one in Gaza) to lead the identification and support of MSMEs across Palestine.The role will focus on developing modalities to support businesses to become more sustainable and position themselves to generate growth. This role requires deep knowledge of the local context, and strong analytical, communication, and interpersonal skills to navigate the complexities of operating small businesses in Palestine.
The Business Advisor is responsible to produce pipeline development for MSMEs seeking financial and business support, based on the criteria of the program for qualified applicants, through an Anera Ventures MSME Accelerator. The incumbent will deliver direct support in identifying risks faced by businesses, and deliver practical mitigation as well as generate innovative solutions. Collaboration with program and wider Anera staff to develop and iterate program initiatives for current and future program activity is critical to success, as well as acting as the face of the initiative for MSMEs and other stakeholders, partners, and parallel programs and services.
The Business Advisor reports to the Executive Director of Anera Ventures (which is an LLC wholly-owned by Anera. ) and be co-located and work closely with Anera’s Palestine team to help increase the impact of traditional livelihood programs. The role will also work closely with Anera Ventures’ team members, working collaboratively to implement the Accelerator platform, achieve initial milestones, and then scale.
Key Functions
● Identify and develop a local pipeline of MSMEs in need of financial and/or business development support
● Conduct due diligence, screening, and business assessments of MSMEs to ensure alignment with program criteria
● Collaborate with and support MSMEs to develop tailored business and sustainability plans
● Monitor and evaluate the social impact of supported MSMEs
● Build and strengthen local partnerships to support MSME success
● Support development of program and services, including incorporating learnings and offering innovative solutions to reduce risks and key barriers
● Support with input into design of future programs and Accelerator platform to address local needs
Responsibilities
Pipeline Development
● Support the design of accelerator selection process, including pipeline criteria
● Generate pipeline development in Palestine, resulting in targeted number of businesses identified for investment and support opportunities
● Screen and evaluate MSME candidates and maintain a database of pipeline prospects and update progress metrics
Due Diligence
● Liaise with partners to evaluate and vet potential recipients of support
● Provide qualitative and quantitative feedback to better help inform decision-making regarding selected businesses and provided services
● Develop and improve tools that can objectively standardize MSME evaluation and screening
Monitoring and Evaluation
● Support development and improvement of M&E tools for purposes of program evaluation and impact measurement
● Work with partners and MSMEs to implement M&E process
● Identify and support opportunities for post-program support based on M&E results
Market and Sector Analysis
● Conduct sector-specific research to identify high-potential industries
● Produce periodic market scans to inform investment priorities
● Identify value chains with scalable opportunities for MSMEs
Skills
Minimum Experience Required
● At least 10 years of professional experience supporting MSMEs in Palestine, including experience as a business owner, management consultant, or through donor-funded projects
● Minimum of a bachelor’s degree in Business Administration, Economics, Finance, or a related field is required
● Proven expertise in conducting business assessments and developing business/sustainability plans, including strategy development, financial management, and marketing
● Strong professional networks with key stakeholders, including chambers of commerce, banks, and other financial institutions, with demonstrated understanding of the local business environment
● Familiarity with impact investment principles and NGO/private sector partnership models is strongly preferred
● Fluency in both Arabic and English (spoken and written)
APPLICATION INSTRUCTIONS
Apply through bayt.com.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
in Gaza
Position Title: Anera Ventures Business Advisors
Location: Gaza
Status: Full-Time
JOB DESCRIPTION
Background/ Anera Summary:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Job Overview/Summary:
Anera is seeking experienced and dynamic Business Advisors (one based in the West Bank and one in Gaza) to lead the identification and support of MSMEs across Palestine.The role will focus on developing modalities to support businesses to become more sustainable and position themselves to generate growth. This role requires deep knowledge of the local context, and strong analytical, communication, and interpersonal skills to navigate the complexities of operating small businesses in Palestine.
The Business Advisor is responsible to produce pipeline development for MSMEs seeking financial and business support, based on the criteria of the program for qualified applicants, through an Anera Ventures MSME Accelerator. The incumbent will deliver direct support in identifying risks faced by businesses, and deliver practical mitigation as well as generate innovative solutions. Collaboration with program and wider Anera staff to develop and iterate program initiatives for current and future program activity is critical to success, as well as acting as the face of the initiative for MSMEs and other stakeholders, partners, and parallel programs and services.
The Business Advisor reports to the Executive Director of Anera Ventures (which is an LLC wholly-owned by Anera. ) and be co-located and work closely with Anera’s Palestine team to help increase the impact of traditional livelihood programs. The role will also work closely with Anera Ventures’ team members, working collaboratively to implement the Accelerator platform, achieve initial milestones, and then scale.
Key Functions
● Identify and develop a local pipeline of MSMEs in need of financial and/or business development support
● Conduct due diligence, screening, and business assessments of MSMEs to ensure alignment with program criteria
● Collaborate with and support MSMEs to develop tailored business and sustainability plans
● Monitor and evaluate the social impact of supported MSMEs
● Build and strengthen local partnerships to support MSME success
● Support development of program and services, including incorporating learnings and offering innovative solutions to reduce risks and key barriers
● Support with input into design of future programs and Accelerator platform to address local needs
Responsibilities
Pipeline Development
● Support the design of accelerator selection process, including pipeline criteria
● Generate pipeline development in Palestine, resulting in targeted number of businesses identified for investment and support opportunities
● Screen and evaluate MSME candidates and maintain a database of pipeline prospects and update progress metrics
Due Diligence
● Liaise with partners to evaluate and vet potential recipients of support
● Provide qualitative and quantitative feedback to better help inform decision-making regarding selected businesses and provided services
● Develop and improve tools that can objectively standardize MSME evaluation and screening
Monitoring and Evaluation
● Support development and improvement of M&E tools for purposes of program evaluation and impact measurement
● Work with partners and MSMEs to implement M&E process
● Identify and support opportunities for post-program support based on M&E results
Market and Sector Analysis
● Conduct sector-specific research to identify high-potential industries
● Produce periodic market scans to inform investment priorities
● Identify value chains with scalable opportunities for MSMEs
Skills
Minimum Experience Required
● At least 10 years of professional experience supporting MSMEs in Palestine, including experience as a business owner, management consultant, or through donor-funded projects
● Minimum of a bachelor’s degree in Business Administration, Economics, Finance, or a related field is required
● Proven expertise in conducting business assessments and developing business/sustainability plans, including strategy development, financial management, and marketing
● Strong professional networks with key stakeholders, including chambers of commerce, banks, and other financial institutions, with demonstrated understanding of the local business environment
● Familiarity with impact investment principles and NGO/private sector partnership models is strongly preferred
● Fluency in both Arabic and English (spoken and written)
APPLICATION INSTRUCTIONS
Apply through bayt.com.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
in Lebanon
Position Title: MSME & Economic Growth Specialist
Application Deadline: Saturday, 31 May 2025
Location: Lebanon
Status: Full-Time
Period of Employment: 11 Months, Renewable based on performance and budget availability.
Degree: Bachelor's degree
Experience: 5 to 10 years
Salary Range: 1,500 to 2,000 (USD)
JOB DESCRIPTION
Key Responsibilities
1. Program Implementation & Project Follow-Up:
- Oversee implementation of economic development initiatives including MSME support programs and loan schemes
- Conduct regular follow-up on active loan programs, tracking disbursements, repayments and impact
- Coordinate with financial institutions to monitor loan performance and borrower compliance
2. Business Support & Capacity Building:
- Identify financing needs of MSMEs and match with appropriate loan products or grant opportunities
- Provide technical guidance to beneficiaries on loan application processes and financial management
- Organize financial literacy training for loan recipients to ensure proper fund utilization
3. Loan Portfolio Monitoring:
- Maintain up-to-date records of all loan program beneficiaries and their repayment status
- Conduct field visits to verify proper use of loan funds and business progress
- Identify and address delinquency issues in collaboration with lending partners
4. Access to Finance & Market Linkages:
- Develop partnerships with banks, microfinance institutions and alternative lenders
- Facilitate market connections for businesses that have received financial support
- Analyze loan program outcomes to recommend improvements
5. Monitoring, Evaluation & Reporting:
- Prepare regular reports on loan program performance including repayment rates and business impacts
- Track both financial metrics (repayment rates) and development outcomes (jobs created)
- Document success stories and lessons learned from financed businesses
6. Stakeholder Coordination:
- Serve as liaison between borrowers, financial institutions and program management
- Organize periodic review meetings with lending partners to assess program effectiveness
- Address challenges in loan delivery and propose solutions
7. Continuous Improvement:
- Analyze loan program data to identify trends and recommend adjustments
- Develop strategies to improve loan uptake and repayment performance
- Propose innovative financing solutions based on market needs
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Economics, Agriculture, or a related field.
- Minimum of 5 years of experience in project management, preferably in the Agi-Food sector or MSME development.
- Strong understanding of market assessments, capacity-building, and grant management.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in data analysis and report writing.
- Ability to work independently and as part of a team.
- Fluency in English and Arabic (written and spoken).
APPLICATION INSTRUCTIONS
Apply through Daleel Madani. Application Form. Contact Email: [email protected].
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Contract Opportunities
Short-Term Consultancy: Safety & Security Assessment
Location: Jordan, Lebanon, Palestine, or US
JOB DESCRIPTION
Overview
Anera is seeking an experienced consultant to conduct a short-term assessment of its safety and security systems across its operations in Jordan, Lebanon, and Palestine. This consultancy will culminate in a strategic recommendation on how to structure and staff the safety and security function in a way that is effective, context-sensitive, and aligned with the needs of both staff and the communities we serve.
About Anera
Founded in 1968, Anera (American Near East Refugee Aid) provides humanitarian and development assistance to communities affected by conflict and displacement in the Middle East. Anera operates country programs in Jordan, Lebanon, and Palestine, all of which are led and staffed by national personnel. We also maintain a U.S. office and employ a number of globally distributed staff. Our programming is rooted in local leadership and community engagement, and we seek a safety and security approach that reflects these principles—protecting staff while upholding the dignity and needs of the communities we serve.
Consultancy Objective
To provide a comprehensive assessment of Anera’s current safety and security practices and capacities, and to deliver a clear, actionable recommendation on how to staff and structure this function to support safe, effective operations across the organization.
Scope of Work
- Review Anera’s existing safety and security frameworks, policies, and staffing models.
- Consult with internal stakeholders across country offices, the regional team, the U.S. office, and globally distributed staff.
- Assess security risk management needs specific to national staff-led country offices and community-centered operations.
- Benchmark Anera’s current setup against best practices and peer organizations.
- Identify risks, gaps, and opportunities for building organizational capacity in humanitarian access and security.
- Provide a final report that includes:
- Findings from the assessment.
- Options for structuring and staffing the safety and security function.
- A recommended model tailored to Anera’s structure and operational context.
- An implementation roadmap, including key considerations for growth and sustainability.
Deliverables
- Work plan and methodology for the assessment (within the first 3 days).
- Interim presentation of key findings.
- Final report and oral debrief with senior leadership.
SKILLS
Profile of the Consultant
- At least 6 years of senior-level experience in humanitarian access and security risk management, ideally in the Middle East.
- Proven experience conducting organizational assessments and designing fit-for-purpose safety and security structures.
- Strong understanding of locally led humanitarian action and duty of care.
- Demonstrated ability to balance organizational security needs with community engagement and humanitarian principles.
- Excellent communication and facilitation skills with cross-cultural teams.
- Ability to travel to Jordan, Palestine, and Lebanon.
- English fluency required; Arabic fluency strongly preferred.
- Availability to begin immediately or within a short timeframe.
Application Process
Interested consultants should submit the following:
- A brief proposal (max 2 pages) outlining your approach, availability, and fee structure.
- A sample consultancy report or strategic assessment (optional but preferred).
Please submit through Bayt.com
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consultancy: IT & Operations Support
Location: Beirut, Lebanon
Application Deadline: Saturday, 31 May 2025
Period of Employment: 4 Months
Salary Range: 1,500 to 2,000 (USD)
DESCRIPTION
Key Responsibilities
- Provide first and second-level IT support for Anera Lebanon staff across Beirut and field offices.
- Set up, configure, and maintain workstations, hardware, and software for new and existing staff.
- Conduct initial and regular diagnostics across all Anera Lebanon devices (computers, printers, network equipment, etc.) to identify performance issues, security vulnerabilities, unlicensed or outdated software, and coordinate necessary updates or maintenance.
- Support the development of Anera Lebanon’s hardware and software inventory records, ensuring tracking of licenses, equipment, and user access.
- Troubleshoot network, connectivity, and application-related issues, escalating when needed.
- Develop, implement, and maintain IT protocols and data protection standards, in collaboration with the Senior Operations Officer and relevant global teams.
- Lead and/or support the rollout of digital tools and systems across departments (e.g., Office 365, SharePoint, Teams).
- Train staff on IT best practices, system use, and cybersecurity awareness.
- Support the integration of low-code solutions to streamline internal workflows
- Liaise with Anera HQ and external vendors on infrastructure upgrades and digital security compliance.
- Provide technical support during hybrid or virtual events and staff meetings.
- Coordinate logistics for the transportation and delivery of IT equipment, devices, goods, office supplies, and project materials.
- Work closely with field and program teams to ensure timely dispatch and receipt of items to/from distribution points.
- Maintain updated logs for all requests and ensure timely reporting of any discrepancies or delays.
- Support general facility management needs related to equipment maintenance, connectivity, telephony and supplies.
- Support regular internal tech audits
- Support with other tasks as assigned by supervisor
Qualifications
- Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum of 5 years of experience in IT and operations support roles. Prior experience in INGOs or humanitarian organizations is highly desirable
- Proficiency in English and Arabic (spoken and written)
- Strong troubleshooting and problem-solving skills.
- Customer service-oriented mindset with excellent communication skills.
- Ability to prioritize and work effectively under pressure.
- Understanding of data protection principles and basic cybersecurity.
Experience
- Google Workspace (Gmail, Google Drive, Docs, Sheets etc.)
- Office 365 suite (Outlook, SharePoint, OneDrive, Word, Excel etc.)
- Wired and wireless network setup and maintenance
- Asset and license management
- Low-code platforms like Power Automate or VBA (desirable)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. The position is primarily office-based with regular use of computers and other standard office equipment.
Occasional lifting and moving of IT equipment (e.g., laptops, routers, printers) may be required. Involves periodic visits to Anera’s field offices, service providers, or suppliers within Lebanon. Occasional extended hours during urgent technical issues, system upgrades, or project rollouts. The role may also require occasional support outside working hours to address critical IT or operational needs.
Application Process
Please submit through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Internship Opportunities
in Washington, DC
About Anera Internships
Interns at Anera are directly involved in the work of the teams they support, from details to strategic planning. They attend weekly meetings and participate in brainstorming and implementation. It is an opportunity for hands-on experience in fundraising and international development from the viewpoint of a non-profit organization. Depending on which team you support, your work could include dealing with donors, database research for new business development, drafting and/or editing funding proposals, writing and/or editing stories for the website and social media, press releases, or tracking and monitoring in-kind donation deliveries to communities in the Middle East. Ideal internship candidates are resourceful, enterprising and good team players. All interns are expected to handle some clerical duties.
Kindly refrain from sending unsolicited applications - only apply to the positions that are listed below. If no opportunities are listed we are currently not recruiting for internships.
No positions are currently available. Please check back soon.