Join Our Team
Anera looks for skilled and passionate individuals to help us improve the lives of refugees and impoverished families in Palestine and Lebanon.
About Anera
Anera (formerly American Near East Refugee Aid) is one of the oldest and largest US non-governmental organizations (NGOs) providing humanitarian assistance and human development programs exclusively focused in the Middle East’s Levant region. Since 1968, Anera has worked with and on behalf of displaced and vulnerable Palestinians, Syrians, Lebanese, Jordanians, and Iraqis. In 2020, with a staff of just over 100, Anera delivered more than $100 million in assistance. Anera is consistently a top-rated charity with the Better Business Bureau, Charity Navigator and Guidestar, and is a trusted partner of the US Agency for International Development (USAID), United Nations agencies, scores of foundations and institutional donors, and thousands of private individual and family donors.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Opportunities
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Remote
Location: Jordan, Lebanon, or Palestine (or remote, with travel as needed). A local contract will be issued based on the candidate’s country of residence.
Objective of the Assignment
The Advisor, Global Giving will support Anera’s strategic outreach, donor engagement, and fundraising growth in GCC countries. The advisor will enhance Anera’s visibility, cultivate relationships with donors, and strengthen institutional positioning to increase financial support for our programs in the Middle East. This position will be a full-time staff role, if the selected candidate is located in one of Anera’s current registered countries of operation, or consultancy if the individual is located in the Middle East or Europe.
Scope of Services
The Advisor will provide services in nonprofit fundraising and public relations to increase awareness and financial support for Anera’s charitable purposes. The geographic focus will be on the Gulf Cooperation Council (GCC) countries and Europe, with additional assignments for other global donors as needed.
Key Deliverables and Work Products
The Consultant will be responsible for the following:
- Internal Consultation and Strategic Alignment: Consult with Anera staff to understand the organization’s programmatic and financial priorities to ensure accurate donor engagement.
- Donor Stewardship and Cultivation: Directly engage donors, and coordinate with Anera staff to ensure timely communication, updates, and advancement of donor relationships.
- Content and Communication Development: Prepare donor-focused materials, impact reports, proposals, and updates on behalf of Anera.
- Representation and Advocacy: Represent Anera at public and private events, increasing organizational visibility and donor engagement.
- Partnership Development: Identify and refer potential program partners and opportunities to Anera’s Country Directors.
- Support for In-Country Engagement: Plan and support visits of Anera staff to donor countries for in-person donor cultivation and stewardship.
- Strategic Growth Planning: Lead a process to assess current donor support, identify areas for growth, and establish plans to increase total support
- Compliance and Registration: collaborate with Anera staff to manage registration processes with governments that allow for full compliance with fundraising activities.
Expected Results / Key Performance Indicators (KPIs)
● Central donor list created and updated monthly
● Number of donor/prospect meetings or touchpoints per quarter
● Generation of donor reports/proposals developed and submitted
● Support Anera’s global fundraising events as determined by leadership
Timeframe and Reporting
● The Advisor will provide monthly reports summarizing activities, outcomes, and challenges.
● Regular check-ins will be held with the reporting supervisor.
Qualifications
● Proven experience in nonprofit fundraising and public relations Strong interpersonal, networking, and communication skills
● Experience working with philanthropic networks, institutions, and high-net-worth individuals
● Ability to work independently, manage complex relationships, and deliver against targets
Preferred Candidate Residence location: Jordan; Lebanon; Palestine
About Anera - www.anera.org
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope. Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most. That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To Apply: Anera - Advisor, Global Giving
Location: Jordan, Lebanon, or Palestine (or remote within the MENA region, with travel as needed). A local contract will be issued based on the candidate’s country of residence.
Background/ Anera Summary
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Job Overview/Summary
The Program Liaison Officers provide essential support between the Grants and Compliance team and assigned country offices. They help ensure the timely and compliant delivery of donor commitments, assist with communication to funders (under the guidance of the Director or Manager), and provide hands-on support for program reporting and financial tracking. Each Officer supports a defined country portfolio, working closely with US Office, country leadership, program teams, and partners to troubleshoot issues and streamline program delivery.
Key Responsibilities:
- Support the coordination and timely submission of donor deliverables, including narrative and financial reports.
- Draft and prepare funder communications for review by the Manager/Director; escalate issues as needed.
- Assist country teams with grant management, financial reporting, and implementation tracking.
- Maintain trackers, calendars, and shared tools to facilitate cross-country coordination and compliance monitoring.
- Flag operational or implementation challenges and ensure they are elevated to the Manager/Director and relevant country leadership.
- Contribute to knowledge-sharing by maintaining templates, guidance materials, and lessons learned.
- Help ensure alignment between HQ expectations, donor requirements, and country-level practices.
Key Working Relationships
- Position Reports to: International Grants Director– Shanna Todd
- Internal Contacts: Program Compliance and Delivery, Country Program Teams, HQ Finance Team
- External Contacts: Donors, Partner Organizations
Skills
Qualifications
Academic Qualifications:
- Bachelor’s degree in international development, management, finance, or related field (or equivalent experience).
Experience and Skills:
- 3–4 years of experience in program support, donor reporting, or compliance within an NGO/INGO.
- Familiarity with major donor requirements (USAID, FCDO, EU, UN, etc.).
- Experience assisting with financial reporting, budget monitoring, or program deliverables.
- Strong organizational, coordination, and communication skills.
- Ability to work effectively across cultures and manage multiple priorities with attention to detail.
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To Apply: Program Liaison Officer
in Washington, DC
Position Title: Executive Support and Board Management Specialist
Location: Washington DC
Status: Full-Time/exempt, hybrid (cannot be 100% remote; requires some days in office)
Position Summary
Anera is seeking a highly organized and proactive Executive Assistant and Board Manager to support the Chief Executive Officer (CEO) and Chief Operating Officer (COO). This position plays a critical role in ensuring smooth executive operations and effective Board governance.
The role is responsible for managing the executives’ schedules; managing the logistics, documentation, and communications associated with Anera’s Board of Directors; and other administrative duties in the Executive Office. The Executive Assistant provides core administrative support to the CEO and COO (but does not support the CEO’s special projects as that function is fulfilled by a dedicated Advisor and Special Assistant). The Executive Assistant will support the COO in following up on legal, governance, and compliance-related issues.
Key Responsibilities
Executive Support
- Provide high-level administrative support to the CEO and other executives, including managing calendars, scheduling meetings, coordinating travel, and handling correspondence.
- Support the quality preparation of briefing materials, presentations, and reports.
- Serve as a liaison with internal staff and external stakeholders on behalf of the executive office.
- Coordinates with the CEO’s existing special advisor. This existing advisor is responsible for strategizing on, tracking and following up on CEO initiatives and external engagements, particularly with US and other government officials, including the US Congress, Administration, and foreign embassies.
- Supports the COO in tracking and following up on legal, governance, and compliance matters.
Board of Directors Management
- Serve as the internal manager and liaison for the Anera Board of Directors, maintaining accurate and organized records of all Board-related materials.
- Plan, schedule, and coordinate quarterly Board meetings and committee meetings, including in-person and virtual formats.
- Prepare and distribute meeting agendas, background materials, and official minutes in coordination with board and staff officers.
- Ensure timely communication between the Board and Anera leadership, and monitor compliance with all corporate governance policies and timelines.
- Track Board resolutions, votes, and follow-up actions, maintaining secure and accessible archives.
Qualifications
- Minimum 6 years of experience in an executive assistant, board liaison, or similar role, preferably in an international nonprofit organization.
- Demonstrated ability to work with a globally distributed staff and senior leadership team.
- Ability to work with Boards of Directors with discretion and professionalism.
- Exceptional organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills.
- Comfortable with legal processes or terminology.
- Proficiency in Google Workspace, Microsoft Office, and virtual meeting platforms (e.g., Zoom, Teams).
- Experience preparing official meeting minutes and coordinating governance processes is highly desirable.
Preferred Attributes
- Familiarity with nonprofit governance, corporate compliance, or legal documentation.
- High degree of integrity and commitment to confidentiality.
- Comfortable with diplomatic communication, protocol, or functions.
- Flexibility and adaptability to support dynamic, mission-driven leadership.
- Arabic fluency
ABOUT ANERA – www.anera.org
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
TO APPLY:
Anera - Executive Support and Board Management Specialist
Position Title: Deputy Director of Business Development
Location: Washington DC, hybrid
Status: Full-Time/exempt
Position Summary:
Reporting to the Senior Director of Business Development, the Deputy Director is responsible for leading the process for proposal development and submission, providing ongoing supervision for proposal development, project design, document production and submission for all countries of operation. The Deputy Director manages the current and future pipeline of development opportunities, tracks industry trends and funding announcements, and work closely with the Senior Director and Country Teams on developing fundraising strategies for Anera’s geographic and thematic focus areas.
Duties and Responsibilities:
- The Deputy Director will be responsible for identifying new funding opportunities, cultivating relationships with new funders and partners, and strengthening existing relationships.
- In coordination with Anera’s Senior Director, Country Teams, and the Executive Leadership Team, develops and implements a long-term strategy for growing and diversifying Anera’s sources of funding from institutional funders, foundations and corporations.
- Oversee the proposal development process ensuring adherence to internal guidelines, proposal development calendars, and donor requirements.
- Work closely with the members of the Global Business Development Team and Country Offices on developing high quality technical and financial proposals, through contribution to project design, narrative, budget and review of all proposals and concept notes drafts.
- Provide recommendations on enhancing existing systems to streamline the business development process, improve proposal quality and ensure accountability.
- Work with the Senior Director and other Business Development team members on setting and meeting annual targets for the Business Development department.
- Collaborate with other departments at Anera to share information and best practices, and to develop joint initiatives that further Anera’s mission.
- Organize regular meetings between the Global Business Development Team, Country Teams and Finance Teams to ensure alignment on new and ongoing opportunities.
- Provide mentorship and support to junior staff, fostering their professional development and helping them achieve departmental objectives.
- Conduct other duties as requested by the Senior Director of Business Development.
Travel:
- This role requires traveling of up to 10% of the time.
Qualifications:
- Bachelor’s degree in International Development, International Affairs, or other related field.
- 5-7 years of proposal writing and grant solicitation experience.
- Successful track record in securing six figure grants from bilateral and multilateral agencies, foundations and corporations.
- Demonstrated ability to write persuasively and with clarity.
- Previous experience working with remote staff across multiple time zones.
- Advance English writing, editing and proofreading, as well as verbal communication skills.
Preferred Qualifications:
- Master’s degree in international development, international affairs or similar degree
- Knowledge of EU funders and UN agencies.
- Knowledge of and experience in the Middle East.
- Familiarity with Google Suite.
ABOUT ANERA – www.anera.org
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
in Amman
Position Title: Business Development Senior Officer
Location: Amman, Jordan
Status: Full-Time/exempt
JOB DESCRIPTION
BACKGROUND
Anera is a nonprofit organization founded in 1968 that provides resources for refugees in Jordan and supports livelihood, education, and humanitarian relief projects.
Millions of refugees from conflict currently live in Jordan. The country has more than two million Palestinian refugees registered with UNRWA, and about 655,000 Syrian refugees registered with UNHCR. From 2004 to 2011, Anera maintained an office in Jordan that managed primary and vocational education programs, public health, disability support, and women’s empowerment for families in poor communities and refugee camps. In 2019, Anera returned to establish a permanent presence in Jordan in support of the refugees residing there. Anera has found strong support from Jordanian government officials, donors, and leading international organizations in the humanitarian and development fields. Today, Anera is officially registered with the Ministry of Social Development and is a key member of UN sector working group meetings, covering the areas of health, education, livelihoods, and basic needs.
JOB OVERVIEW
The Senior Business Development Officer at Anera plays a pivotal role in shaping the organization's future through strategic fundraising efforts. This position involves identifying funding opportunities, developing compliant and compelling proposals, and building strong relationships with donors to secure essential resources for advancing Anera’s mission in Jordan. The ideal candidate will possess a blend of analytical and creative skills to navigate a competitive funding environment effectively.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Opportunity Tracking and Donor Engagement: Actively track funding opportunities across various platforms and proactively approach upcoming calls for proposals. Establish and nurture relationships with existing and potential donors through regular engagement and strategic communication.
- Proposal Development: Lead the development of funding proposals by ensuring compliance with donor requirements and aligning with Anera’s strategic goals. This includes coordinating with the program and finance teams to design comprehensive proposals that reflect the needs and objectives of the projects.
- Strategic Networking: Conduct thorough donor mapping to identify and research new grant opportunities. Meet with current and prospective donors to foster relationships and understand their priorities and funding mechanisms.
- Assessment and Research: Conduct assessments to identify gaps and opportunities for new projects. Compile background information and context analyses essential for developing robust proposals, including stakeholder analysis, conceptual frameworks, and results frameworks.
- Process Management: Manage the proposal development process from the beginning to the end, keeping track of deadlines, liaising with internal teams, and ensuring that quality remains intact.
- Reporting and Compliance: Coordinate the preparation and submission of detailed reports to donors, ensuring they reflect the progress and impact of the projects accurately. Monitor compliance with donor regulations throughout the project lifecycle.
- Liaison and Coordination: Facilitate effective communication between headquarters, field staff, and donors. Organize and conduct site visits and meetings, ensuring alignment and promoting Anera’s initiatives.
SKILLS
QUALIFICATIONS
- Education: Bachelor’s degree in International Development, Business Administration, Economics, Social Sciences, or a related field. A Master’s degree is preferred.
- Experience: At least 5 years of experience in business development, fundraising, or grant management within the NGO sector. Proven track record of developing successful proposals and securing significant funding.
- Skills: Exceptional ability to identify and analyze funding opportunities. Strong project management skills, with an ability to lead proposal processes and coordinate diverse teams. Excellent written and verbal communication skills are essential.
- Attributes: Strategic thinker with robust problem-solving skills and attention to detail. Must be adaptable and capable of working in a dynamic environment.
- Travel: Willingness to travel as needed for donor engagements, site visits, and other relevant activities.
ABOUT ANERA – www.anera.org
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
in West Bank
in Gaza
in Lebanon
Position Title: Field Financial Monitoring Coordinator - South Area
Application Deadline: Wednesday, 16 July 2025
Location: Lebanon
Period of Employment: 11 Months, Renewable based on performance and budget availability.
Degree: Bachelor's degree
Experience: Up to 2 years
BACKGROUND
Anera is a nonprofit organization founded in 1968 that provides resources for refugees in Jordan and supports livelihood, education, and humanitarian relief projects.
Millions of refugees from conflict currently live in Jordan. The country has more than two million Palestinian refugees registered with UNRWA, and about 655,000 Syrian refugees registered with UNHCR. From 2004 to 2011, Anera maintained an office in Jordan that managed primary and vocational education programs, public health, disability support, and women’s empowerment for families in poor communities and refugee camps.
In 2019, Anera returned to establish a permanent presence in Jordan in support of the refugees residing there. Anera has found strong support from Jordanian government officials, donors, and leading international organizations in the humanitarian and development fields. Today, Anera is officially registered with the Ministry of Social Development and is a key member of UN sector working group meetings, covering the areas of health, education, livelihoods, and basic needs.
Key Functions:
1. Financial: Reports to Finance & Compliance Manager for all financial related tasks related to partners, offices and field staff
• Support the financial monitoring process in the respective area.
• Collaborate with program staff, area manager and partners to create budget for new activities and projects.
• Undertake financial monitoring on activities supported by anera including:
- Activities undertaken by implementing partners
- Activities undertaken by program staff
• Coordinate with Finance & Compliance Manager for the financial management of the area offices, audit and financial monitoring outputs of the projects, partners and offices.
• Regular monitoring visit to partners to perform the following:
• Monitor procurement processes performed by partners for activities funded by anera.
• Monitor expenditure performed on the project activities.
• Capacity building for partners on one-to-one basis on best financial and procurement practices.
• Spot checks on purchases of services, material or equipment.
• Report any incidents or anticipations of incidents of mis-use of funds and fraud & corruption.
• Be the cash custodian of area cash advances.
• Report cash advances and office expenditure on monthly basis.
• Handle the asset register of the area offices and ensure all assets are well secured and update the register upon the purchase of new asset or any movement on any asset.
• Coordinates with team members to gather all financial data.
• Supports in preparing financial reports, monthly or as needed including reports to donors.
• Coordinating with Finance Department with regards to Checks & Transfers issued.
• Coordinating with Finance Department on monthly basis for Partner payments, financial reports, contract amendments and OV payments.
2. Logistics & Procurement: Reports to Area Manager for all logistics tasks related to area offices
• Arrange for office supplies, equipment, materials, and services as required by the Area Manager.
This will include the following functions: preparation of specifications; research new deals and suppliers; obtaining and negotiating prices; obtaining quotations and placing orders and processing invoices.
• Correspond and negotiate with suppliers regarding prices, product availability, and delivery.
• Respond to inquiries from staff concerning requisitions, purchase orders, and pricing information.
• Identify supplies and follow up on the purchasing processes and selecting of suppliers for requisitioned goods/services.
• Ensure that goods/services purchased meet the specification in terms of quality, quantity and delivery and to advise on those suppliers who fail to meet specifications, in addition to preparation of invoices, receipts and payments.
• Maintain confidentiality and follow the mentioned guidelines.
• Organize and maintain computerized records containing suppliers and quotations.
• Process requisitions into purchase orders.
3. Administrative Support:
• Attend team meetings.
• Maintain contact lists (beneficiaries, Suppliers, Partners, Volunteers...).
• Manages reception (dispatch, incoming mail and material).
• Reminds and insures that staff members are regularly updating their data entry.
• Manages administrative and financial files.
• Undertakes other related duties, as assigned or requested by the Area Manager.
Skills
Qualifications:
• Bachelor’s degree in Finance, Business Management or equivalent
• 1 - 2 years’ work experience in Finance and Administration
• Strong Verbal and written communication
• Strong organization and planning skills
• Computer literacy data processing (Microsoft Word), spreadsheet (Microsoft Excel), E-mail, and Internet browser software
• Excellent English and Arabic
APPLICATION INSTRUCTIONS
Apply through Bayt.com
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title: Project Assistant
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Project Assistant will support the implementation and tracking of education project activities, ensuring timely delivery in line with work plans and donor requirements. The role includes coordinating with Grants, MEAL, and Communications teams, maintaining organized documentation, and providing logistical and administrative support. The Project Assistant will also contribute to reporting, data collection, and communication efforts that highlight the project’s impact.
KEY RESPONSIBILITIES:
Project Implementation and Tracking
- Assist in tracking the progress of project components including outreach, participant selection, training delivery, and follow-up.
- Monitor field-level activity implementation to ensure adherence to work plans and timelines.
- Prepare and update forms, tools, and templates needed for training placements, business planning, and reporting.
- Maintain organized documentation for project activities and participants.
Coordination with Grants and MEAL Teams
- Coordinate with the Grants team to ensure partner deliverables are on track and aligned with project agreements.
- Support the MEAL team in collecting, cleaning, and analyzing data related to key performance indicators.
Capacity Building and Stakeholder Engagement
- Provide administrative and logistical support for capacity-building sessions and field visits.
- Assist technical focal points in identifying challenges and applying corrective actions during implementation.
Communication and Reporting
- Draft internal updates, field visit summaries, and presentation materials.
- Collaborate with the Communications team on gathering success stories and impact highlights from the field.
- Support with report writing, including drafting content and organizing data in line with project and donor requirements.
- Perform additional duties as assigned by the Education Program Manager and Project Officer.
QUALIFICATIONS
- Master’s degree in Public Health, Education, Business Administration, or a related field.
- 1-2 years of experience in project implementation, particularly in livelihoods, employment, or entrepreneurship programs.
- Strong organizational, coordination, and multi-tasking abilities.
- Excellent interpersonal and communication skills, including experience engaging with diverse stakeholders.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of project management tools is a plus.
- Strong graphic design skills using tools like Photoshop, Illustrator, or Canva.
- Ability to work independently and as part of a team in a fast-paced environment.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title: IT & Administrative Assistant - Nahno Volunteer Platform
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The IT and Administrative Assistant will be responsible for ensuring the smooth daily operations of the Nahno Volunteer Platform, supporting its coordination between volunteers, partners, and internal teams. The role encompasses both administrative and IT-related tasks, including volunteer data management, compliance documentation, logistics, and reporting support. The Administrative Assistant will play a key role in ensuring platform functionality, data integrity, and the overall efficiency of program activities.
Key Responsibilities
1. Platform IT & Administration Support
- Oversee the day-to-day operations of the Nahno platform, ensuring seamless functionality and user experience.
- Troubleshoot technical issues in coordination with the IT company and escalate when necessary.
- Support the implementation of system updates, new features, and workflow improvements.
- Provide basic IT and platform navigation support to staff, partners, and volunteers (including registration and account management).
- Manage and maintain volunteer records on the platform, ensuring accuracy, confidentiality, and consistency.
2. Documentation & Compliance
- Support the drafting, filing, and tracking of partner agreements, MOUs, and Codes of Conduct.
- Follow up on pending documentation to ensure compliance with organizational policies and donor requirements.
- Maintain well-structured digital and physical archives of administrative and program-related documents.
3. Event & Logistics Support
- Assist in the preparation of administrative materials for events (attendance sheets, certificates, movement plans, agendas).
- Coordinate logistics for program activities, including venue arrangements, procurement of supplies, and scheduling.
- Provide administrative and logistical support for volunteer-related activities, workshops, and community events.
4. Coordination & Communication
- Liaise with internal teams, partners, and stakeholders to address administrative and program needs.
- Track progress, timelines, and deliverables, proactively identifying risks or delays and escalating them to the Program Manager.
- Facilitate clear communication between program staff, volunteers, and external partners to ensure smooth collaboration.
5. Reporting & Administrative Support
- Contribute to program monitoring and evaluation by preparing timely and accurate reports, data summaries, and documentation.
- Support in compiling platform-related statistics, volunteer engagement reports, and donor updates.
Qualifications & Skills
- Bachelor’s degree in Information Technology, Administration or a related field.
- Proven experience in administration, volunteer coordination, or IT-related program support.
- Strong IT proficiency; familiarity with web platforms, databases, AI tools, or CRM systems is a strong asset.
- Excellent organizational, multitasking, and problem-solving skills with high attention to detail.
- Strong written and verbal communication skills in Arabic and English; interpersonal skills to manage diverse stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment.
- Positive attitude, adaptability, and commitment to supporting youth engagement initiatives.
Working Conditions
- The position is office-based in Beirut with occasional field visits to volunteer activities, partner sites, and community events.
- Requires flexibility to adapt to program schedules, including occasional evenings or weekends during events.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title: Accountant- System Transition Support
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Accountant is responsible for supporting our finance team during the transition to the new financial management systems. The role will focus on ensuring operational continuity while contributing expertise to the implementation, deployment, and stabilization of the new system.
Key Responsibilities
- Support the implementation and deployment of the new financial system, including data migration, reconciliations, and validation.
- Assist with system testing, troubleshooting, and user acceptance activities.
- Provide input to ensure financial reporting accuracy and compliance during and after system transition.
- Train and guide finance staff on new processes, workflows, and system functionalities.
- Ensure continuity of day-to-day financial operations, including processing transactions, reconciliations, and donor reporting.
- Collaborate with internal teams and external vendors/consultants to ensure smooth transition.
- Identify process improvements and contribute to documentation of new procedures.
Other Responsibilities
- Perform any other duties as assigned by the Finance & Compliance Manager
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field (CPA/ACCA or equivalent certification preferred).
- Proven experience in accounting and financial management within NGOs, international organizations, or similar environments.
- Hands-on experience in implementing or deploying new financial/accounting systems (Sage Intacct, Adaptive).
- Strong knowledge of fund accounting, donor reporting, and compliance requirements.
- Excellent analytical, problem-solving, and reconciliation skills.
- Proficiency in Sage Intacct, Adaptive, or other ERPs.
- Strong interpersonal and communication skills; ability to train and support colleagues.
- Ability to manage multiple priorities under tight deadlines.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to sit and stand for extended periods of time.
Work Environment: The work environment characteristics are conducive to conditions in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
This job description does not imply that the stated requirements are the only expectations for the job. Incumbents are expected to perform any other duties that may be assigned. Anera has the right to revise this job description at any time. Anera is an “at-will” employer and as such, neither this job description nor your signature constitutes any form of contractual agreement between you and Anera.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title: SAWA Social Worker – Child Protection & GBV
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Social Worker is responsible for delivering Gender-Based Violence (GBV) counseling services to adolescent girls and ensuring appropriate referrals when needed. The role also focuses on Child Protection (CP) mainstreaming, ensuring that child protection principles are integrated across all project activities.
Key responsibilities include overseeing project-related services, conducting assessments, monitoring school attendance and retention, and coordinating with partners to ensure alignment and prevent duplication of efforts. The Social Worker also plays a key role in raising awareness to ensure targeted populations can access services safely and confidentially.
Key Responsibilities
Child Protection & GBV Case Management
- Provide psychosocial and mental health counseling to adolescent girls, ensuring a survivor-centered approach.
- Conduct case management for dropout cases, including household visits when necessary.
- Address hotline inquiries, ensuring timely and appropriate responses.
- Ensure confidentiality, dignity, and safety for children at risk.
- Support the humanitarian response by referring cases through RIMS (Refugee Information Management System).
- Promote Child Protection (CP) mainstreaming across all program areas by integrating safe identification and referral mechanisms.
- Conduct risk assessments to identify protection concerns and develop appropriate mitigation measures.
Education Monitoring & Retention
- Monitor school attendance and performance, especially for girls absent for more than seven days.
- Document case studies related to dropout cases and provide necessary interventions.
- Supervise and coordinate retention classes, ensuring attendance tracking, parental engagement, and awareness sessions.
- Advocate for safe and inclusive learning environments for girls at risk.
Community Engagement & Awareness
- Conduct baseline assessments, surveys, and sensitization meetings to identify community challenges.
- Organize and facilitate awareness sessions on GBV, child protection, child marriage, and gender equality.
- Work closely with schools, stakeholders, and community leaders to promote protective environments for children and adolescents.
- Engage Agents of Change to strengthen awareness and community-led prevention efforts.
- Ensure that child safeguarding measures are in place during all activities.
Reporting & Data Management
- Prepare and submit ad-hoc reports on incidents, trends, and protection concerns, along with coordination meeting minutes and monthly reports.
- Conduct satisfaction surveys, post-payment assessments, and pre/post evaluations.
- Perform data entry and sorting for activities, including baseline and retention tracking.
Logistics & Administrative Tasks
- Assist in preparing beneficiary agreements, obtaining signatures, and maintaining communication with beneficiaries.
- Support cash distribution processes, ensuring compliance with finance and protection guidelines.
- Identify and assess monthly supply needs (e.g., phone cards, venue bookings, refreshments) and process related payment requests.
Training & Capacity Building
- Participate in training sessions on child protection mainstreaming, GBV case management, child marriage, leadership, sexual exploitation and abuse (SEA), and civic engagement.
- Support the development and implementation of child protection mainstreaming strategies within the program.
- Strengthen community engagement initiatives by providing technical support on child protection risks, prevention, and response mechanisms.
Other Duties
- Perform additional tasks as required to support the successful implementation of project activities.
Skills & Qualifications
Technical & Sector-Specific Skills
- Child Protection Mainstreaming: Ability to integrate child protection principles into all programmatic areas, ensuring safe and inclusive practices.
- GBV Case Management: Strong understanding of survivor-centered approaches, trauma-informed care, and referral pathways.
- Protection & Risk Mitigation: Experience in assessing risks, designing protection interventions, and ensuring safe identification and referral of at-risk children.
- Safe Learning Environments: Knowledge of education retention strategies, protective learning spaces, and inclusive education principles.
Experience & Competencies
- Experience: 2+ years in child protection, GBV case management, and project evaluation, including data collection through interviews, surveys, and FGDs.
- NGO Experience: Prior work in non-governmental organizations (NGOs), particularly in child protection, GBV prevention, and education programs.
- Languages: Fluency in Arabic and English.
- Communication & Writing: Excellent written and verbal communication skills, with experience in report writing.
- Strong ability to engage with GBV survivors, at-risk children, families, community members, and stakeholders.
- Ability to manage and facilitate group discussions with program participants, local officials, and community leaders.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Willingness to adapt to varying work schedules and deadlines.
- Knowledge of and commitment to GBV guiding principles, child safeguarding policies, confidentiality, and ethical standards in working with survivors.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title: Partnership and Localization Manager
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Partnerships & Localization Manager will lead Anera Lebanon’s partnership strategy and localization agenda, ensuring strong, transparent, and impactful collaboration with local NGOs, CBOs, and community-based actors. The role is central to advancing Anera’s commitment to the Grand Bargain and donor localization frameworks.
The Manager will oversee partner identification, due diligence, capacity assessments, and joint project implementation, while also coordinating tailored capacity strengthening plans that enhance the programmatic, financial, and governance capacities of local organizations. The role ensures compliance with donor regulations and Anera policies, while promoting equitable and sustainable partnerships that strengthen Lebanon’s civil society ecosystem.
Key Responsibilities
- Partner Engagement and Relationship Management
- Serve as the primary liaison between Anera and local partner NGOs
- Lead the development and implementation of Anera Lebanon’s partnership and localization strategy.
- Facilitate communication, coordination, and joint learning between Anera and partners.
- Convene regular partner forums for knowledge exchange, networking, and advocacy.
- Partner Identification and Due Diligence
- Map and scope potential partners in alignment with programmatic priorities.
- Conduct organizational assessments (programmatic, financial, operational, and safeguarding).
- Lead due diligence and risk assessments in line with donor and Anera policies.
- Maintain an updated partner risk register with mitigation measures.
- Capacity Strengthening
- Develop and oversee tailored capacity-building plans with partners (finance, compliance, program quality, safeguarding, MEAL, etc.).
- Coordinate training, mentoring, and peer-learning initiatives.
- Monitor and document progress against capacity development plans
- Compliance and Risk Management
- Ensure all partnerships comply with donor regulations, Anera’s policies, and Lebanese legal requirements.
- Monitor partner grant utilization and reporting quality, working closely with finance and program teams.
- Collaborate with Finance & Compliance teams to address compliance risks and challenges.
- Program and MEAL Collaboration
- Work closely with program and MEAL teams to ensure that partner contributions are well-integrated into the design, implementation, and reporting processes.
Review partner work plans, budgets, and reports for accuracy and alignment. - Support the MEAL team to strengthen partners’ monitoring systems and accountability mechanisms.
- Ensure all partners have functioning complaints and feedback systems.
- Safeguarding & Accountability
- Promote adherence to safeguarding, PSEA, and child protection policies.
- Ensure accountability to affected populations (AAP) is embedded in all partnerships.
Key Working Relationships:
- Position Reports to: Deputy Country Director - Operations
- Position directly supervises: Contracts Officer
- Internal: All Departments
- External: Partners and potential partners, academia, training institutes and other relevant stakeholders
Qualifications
- A bachelor's degree in international development, public administration, social sciences, business administration, or a related field (master's preferred) is required.
- Minimum 7 years of experience in partnership management and capacity building in the humanitarian sector
- Demonstrated expertise in due diligence, compliance (UN, USG, and EU), and organizational assessments.
- Strong knowledge of localization frameworks (e.g., Grand Bargain, donor localization agendas).
- Excellent facilitation, coordination, and interpersonal skills
- Excellent written and spoken English and Arabic required
- Ability to travel regularly within Lebanon
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Contract Opportunities
Consultancy: IT & Operations Support
Location: Beirut, Lebanon
Application Deadline: Saturday, 31 May 2025
Period of Employment: 4 Months
Salary Range: 1,500 to 2,000 (USD)
DESCRIPTION
Key Responsibilities
- Provide first and second-level IT support for Anera Lebanon staff across Beirut and field offices.
- Set up, configure, and maintain workstations, hardware, and software for new and existing staff.
- Conduct initial and regular diagnostics across all Anera Lebanon devices (computers, printers, network equipment, etc.) to identify performance issues, security vulnerabilities, unlicensed or outdated software, and coordinate necessary updates or maintenance.
- Support the development of Anera Lebanon’s hardware and software inventory records, ensuring tracking of licenses, equipment, and user access.
- Troubleshoot network, connectivity, and application-related issues, escalating when needed.
- Develop, implement, and maintain IT protocols and data protection standards, in collaboration with the Senior Operations Officer and relevant global teams.
- Lead and/or support the rollout of digital tools and systems across departments (e.g., Office 365, SharePoint, Teams).
- Train staff on IT best practices, system use, and cybersecurity awareness.
- Support the integration of low-code solutions to streamline internal workflows
- Liaise with Anera HQ and external vendors on infrastructure upgrades and digital security compliance.
- Provide technical support during hybrid or virtual events and staff meetings.
- Coordinate logistics for the transportation and delivery of IT equipment, devices, goods, office supplies, and project materials.
- Work closely with field and program teams to ensure timely dispatch and receipt of items to/from distribution points.
- Maintain updated logs for all requests and ensure timely reporting of any discrepancies or delays.
- Support general facility management needs related to equipment maintenance, connectivity, telephony and supplies.
- Support regular internal tech audits
- Support with other tasks as assigned by supervisor
Qualifications
- Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum of 5 years of experience in IT and operations support roles. Prior experience in INGOs or humanitarian organizations is highly desirable
- Proficiency in English and Arabic (spoken and written)
- Strong troubleshooting and problem-solving skills.
- Customer service-oriented mindset with excellent communication skills.
- Ability to prioritize and work effectively under pressure.
- Understanding of data protection principles and basic cybersecurity.
Experience
- Google Workspace (Gmail, Google Drive, Docs, Sheets etc.)
- Office 365 suite (Outlook, SharePoint, OneDrive, Word, Excel etc.)
- Wired and wireless network setup and maintenance
- Asset and license management
- Low-code platforms like Power Automate or VBA (desirable)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. The position is primarily office-based with regular use of computers and other standard office equipment.
Occasional lifting and moving of IT equipment (e.g., laptops, routers, printers) may be required. Involves periodic visits to Anera’s field offices, service providers, or suppliers within Lebanon. Occasional extended hours during urgent technical issues, system upgrades, or project rollouts. The role may also require occasional support outside working hours to address critical IT or operational needs.
Application Process
Please submit through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Internship Opportunities
in Washington, DC
About Anera Internships
Interns at Anera are directly involved in the work of the teams they support, from details to strategic planning. They attend weekly meetings and participate in brainstorming and implementation. It is an opportunity for hands-on experience in fundraising and international development from the viewpoint of a non-profit organization. Depending on which team you support, your work could include dealing with donors, database research for new business development, drafting and/or editing funding proposals, writing and/or editing stories for the website and social media, press releases, or tracking and monitoring in-kind donation deliveries to communities in the Middle East. Ideal internship candidates are resourceful, enterprising and good team players. All interns are expected to handle some clerical duties.
Kindly refrain from sending unsolicited applications - only apply to the positions that are listed below. If no opportunities are listed we are currently not recruiting for internships.
Position Summary
Hourly Rate: $17.95 per hour
Start Date: October 2025 - December 31, 2025
Location: Washington D.C. area preferred but will consider candidates who are remote within the U.S. (EST) within a state we are registered to hire in.
The primary aim of this internship is to support Anera’s institutional fundraising and project development efforts. The intern will help expand partnerships and strengthen Anera’s impact by aiding proposal development, conducting research, and providing administrative support to the Business Development (BD) team. This opportunity is designed to build practical skills in business development, donor engagement, and international development programming, all under the mentorship of experienced professionals.
Scope of Internship
Intern tasks include:
- Drafting proposal sections (contextual analyses, capacity statements, technical inputs)
- Coordinating engagement with donors/stakeholders and preparing briefing materials
- Writing monthly situation reports covering work in Palestine, Lebanon, and Jordan
- Copy‑editing proposals and written materials for clarity and consistency
- Conducting research on potential donors, funding opportunities, and potential partners
- Compiling background info and data to support concept notes and proposals
- Taking detailed minutes during BD meetings
- Organizing and maintaining electronic files related to proposals, donor reports, and communications
Key Deliverables
The intern is expected to deliver:
- Drafted sections of proposals and technical inputs
- Briefing materials for donor/stakeholder interactions
- Monthly situation reports (covering Anera’s work in Palestine, Lebanon, and Jordan)
- Edited, polished BD written materials
- Donor and funding research findings
- Background documentation and data compilations to support proposals
- Meeting minutes from BD sessions
- Organized electronic filing system for BD-related documents
Qualifications/Skills
- Bachelor’s degree or current final‑year student in International Relations, Development Studies, Business Administration, or a related field
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and Google Workspace
- Strong organizational abilities and attention to detail
- Ability to work collaboratively in a team setting and take initiative on assigned tasks
Anera (formerly American Near East Refugee Aid) is one of the oldest and largest US non-governmental organizations (NGOs) providing humanitarian assistance and human development programs exclusively focused in the Middle East’s Levant region. Since 1968, Anera has worked with and on behalf of displaced and vulnerable Palestinians, Syrians, Lebanese, Jordanians, and Iraqis. In 2020, with a staff of just over 100, Anera delivered more than $100 million in assistance. Anera is consistently a top-rated charity with the Better Business Bureau, Charity Navigator and Guidestar, and is a trusted partner of the US Agency for International Development (USAID), United Nations agencies, scores of foundations and institutional donors, and thousands of private individual and family donors.
To Apply:
Please apply here.