Join Our Team
Anera looks for skilled and passionate individuals to help us improve the lives of refugees and impoverished families in Palestine and Lebanon.
About Anera
Anera (formerly American Near East Refugee Aid) is one of the oldest and largest US non-governmental organizations (NGOs) providing humanitarian assistance and human development programs exclusively focused in the Middle East’s Levant region. Since 1968, Anera has worked with and on behalf of displaced and vulnerable Palestinians, Syrians, Lebanese, Jordanians, and Iraqis. In 2020, with a staff of just over 100, Anera delivered more than $100 million in assistance. Anera is consistently a top-rated charity with the Better Business Bureau, Charity Navigator and Guidestar, and is a trusted partner of the US Agency for International Development (USAID), United Nations agencies, scores of foundations and institutional donors, and thousands of private individual and family donors.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Opportunities
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Remote
Gift Officer (East Coast)
Location: Remote, East Coast
Reports To: Senior Director of Philanthropy
Position Type: Full-time
About Anera
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Position Summary
The Gift Officer is a leader in the cultivation of major gifts in support of Anera’s
mission, working with the Gift Team and under the direction of the Senior Director for
Philanthropy to cultivate current and prospective donors. The Officer manages a
portfolio of 160 individuals, driving significant funding for general support and specific
programs and initiatives. The Gift Officer participates in the Gift Team and models
best practices in individual giving.
Key Responsibilities
- Manage a portfolio of 160 active donors
- Identify, qualify and cultivate additional prospects to ensure the portfolio can achieve annual fundraising targets
- Develop proposals and ensure proper solicitation of each donor according to their linkage, capacity, and interest
- Maintain accurate and timely records of all donor contact in the organization's donor database
- Support the CEO, CDO, and Sr. Director in cultivation and solicitation as needed
- Support board members in identifying and managing new donors
- As a donor identification tool, organize and facilitate small group gatherings
- Create donor facing content to ensure effective engagement with donors
- Achieve non-financial KPI’s that support an effective individual giving program
- Monitor timely and accurate acknowledgement of all gifts from the portfolio
- Collaborate on projects, events, or initiatives across the department and organization as requested by the Sr. Director
- Function as a leading external representative of the organization
- Identify opportunities to engage and secure Planned Gifts from portfolio
- donors
Qualifications:
- Bachelor’s degree in a related field, or an equivalent combination of education and experience
- 3-5 year of experience with fundraising, nonprofit leadership, sales, customer service, or external relations
- Demonstrated success with portfolio, prospect, or customer relationship moves management
- Documented success working with decision makers
- Excellent verbal and written communication skills; Arabic fluency a plus
- Ability to work independently
- High level of discretion and excellent interpersonal skills
- Experience and strong understanding of Electronic Customer Relationship Management (eCRM) software
- Demonstrated understanding of best practices related to engaging individuals throughout the donor lifecycle
Preferred Qualifications:
- Documented success in securing philanthropic gifts
- A strong existing network of current or likely supporters for Anera
- Preference for candidates living on the East Coast
Travel:
- This role requires approximately 15% domestic travel
- Occasional international travel for the purposes of donor cultivation
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The estimated salary range for this role is $80,000 - $95,000. This represents Anera's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.
To Apply: Click Here
Global/Regional
Global Controller - (US, Palestine, Lebanon, Jordan)
Location: US, Palestine, Lebanon, or Jordan) A local contract will be issued based on the candidate’s country of residence.
Background/ Anera Summary
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Job Overview/Summary
The Global Controller oversees Anera’s day-to-day accounting operations and ensures timely, accurate, and compliant financial reporting across the organization. This role is central to maintaining financial integrity through oversight of the global month-end close, account reconciliations, internal controls, and consolidation of financial data. The Global Controller supports audit readiness, compliance efforts, and cross-border financial alignment, in close coordination with regional and country finance teams.
The Controller plays a critical leadership role within the Global Finance team, collaborating with program, development, compliance, and country office finance staff to ensure that financial processes support organizational goals and donor requirements.
Objectives:
- Serve as Anera’s principal compliance and accounting authority across HQ and country offices.
- Lead external audits, tax filings, internal controls, and policy standardization.
- Partner with country and regional finance leaders to align local practices with global standards and align global financial policies.
- Support CFO with leading organizational-wide financial stewardship, global systems optimization and financial data governance.
Responsibilities:
- Lead the global month-end and year-end close processes, ensuring timely consolidation of financial results across country offices.
- Oversee general ledger integrity and ensure timely, clean reconciliations for all balance sheet accounts.
- Maintain oversight of global banking relationships, account structures, and controls.
- Manage the US/Global accounting team, overseeing accounts payable, cash receipts, payroll, and banking transactions.
- Maintain and strengthen internal controls and compliance protocols.
- Coordinate annual global and local country external audits.
- Partner with the Director of FP&A and country finance leads to ensure alignment between financial planning and accounting systems.
- Manage Sage Intacct system, including integrations between Sage Intacct and other platforms.
- Identify opportunities to streamline financial operations and reduce manual workloads.
Collaboration & Support
- Provide technical guidance to Country Office finance staff and serve as a subject matter expert.
- Partner with the Director of FP&A to support consolidated financial reporting and budget-to-actual variance analysis.
- Respond to ad hoc financial data and reporting requests.
Skills Needed:
- Bachelor’s degree in accounting, finance, or related field required.
- Minimum 10 years’ progressive experience in accounting, including global or multi-entity consolidations.
- At least 3 years in a supervisory or leadership role.
- Nonprofit experience required; international NGO experience strongly preferred.
- Strong familiarity with fund accounting, restricted funds, and donor reporting.
- Expertise in financial systems, particularly Sage Intacct.
- Advanced Excel/Google Sheets skills.
- Strong written and verbal communication skills.
- Fluent in English; Arabic desirable.
- CPA, CFA or equivalent credential preferred.
Travel: Up to 10% annually (US and international).
This position is based in the United States, Palestine, Lebanon, or Jordan and is open only to nationals of those countries.
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To Apply: Global Controller
in Washington, DC
Policy Advisor
Policy Advisor
Location: Washington, DC area (Hybrid, International travel may be occasionally required)
Reports To: Chief Operating Officer (COO)
Position Type: Full-time
About Anera
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Position Summary
The Policy Advisor guides and supports Anera’s U.S. government relations and provides strategic analysis of political developments between the United States and governments across the Middle East. The Advisor is responsible for maintaining strong, informed relationships with congressional offices, executive branch officials, embassy staff, and other relevant interlocutors.
The core function of this role is not budget advocacy or appropriations work. Instead, it focuses on:
- Advancing understanding of the reality of emergency and community development programming among stakeholders in the US legislative and executive branches.
- Protecting and facilitating Anera’s humanitarian access and operational presence;
- Monitoring and interpreting shifts in U.S.–Middle East political relations; and
- Ensuring Anera’s leadership is positioned to engage effectively and appropriately with key policy actors.
Key Responsibilities
U.S. Government Relations
- Build and sustain strong, bipartisan relationships with congressional offices, committees, and relevant U.S. government agencies. (e.g., State Department, USAID, NSC as appropriate).
- Serve as a credible, neutral source of information on humanitarian conditions in Palestine, Lebanon, and Jordan.
- Track relevant hearings, statements, legislation, diplomatic developments, and/or policy shifts that may affect Anera’s ability to operate or access communities.
- Help position Anera as a trusted, nonpartisan source of information for policymakers and stakeholders. Organize and support congressional meetings, provide talking points, and situational context to policymakers and staff.
- Communicate Anera’s nonpolitical mission clearly and consistently in all engagements.
External Representation & Stakeholder Coordination
- Participate in relevant policy forums, NGO gatherings, and working groups to stay informed on U.S.–Middle East developments
- Work closely with the Communications team to ensure public statements reflect accurate political context and adhere to Anera’s nonpolitical principles. Support the development of public-facing policy materials — including statements, fact sheets, talking points, etc.
- Collaborate with peer organizations to advance understanding of humanitarian needs in the region while avoiding political advocacy.
International Political Monitoring & Middle East Diplomatic Analysis
- Monitor and interpret political developments and diplomatic dynamics between the U.S. and governments in the Middle East, and assess how bilateral relations, major events, elections, sanctions, regional tensions, or diplomatic initiatives may impact Anera.
- Provide regular internal briefings and written analyses for Anera leadership, country teams, and crisis response efforts.
- Develop and maintain constructive relationships with embassy personnel or other relevant liaison staff.
Internal Advisory, Risk Monitoring & Strategic Support
- Provide timely, accurate insights on reputational and operational risks tied to policy shifts or political developments.
- Monitor and brief senior leadership on U.S. and regional political trends affecting security, access, registration, or operational continuity.
- Document and maintain internal guidelines to ensure compliance with U.S. regulations governing 501(c)(3) organizations.
Qualifications
Required
- Bachelor’s degree in international relations, political science, public policy, Middle Eastern studies, or a related field; master’s degree preferred.
- At least 5 years of progressively responsible experience in U.S. government relations, policy analysis or advocacy, ideally within the international development or humanitarian sector.
- Demonstrated experience engaging with Congress, US federal agencies, or policy networks on international or foreign assistance issues.
- Strong understanding of U.S. foreign policy processes and Middle East political dynamics.
- Exceptional written and verbal communication skills, with the ability to convey nuanced political contexts clearly to diverse audiences.
- Proven ability to build bipartisan and international relationships with discretion and reliability.
- Ability to work independently, manage sensitive information, and exercise sound political judgment.
- English fluency required.
Preferred
- Arabic language skills or experience living/working in the Middle East.
- Experience interacting with U.S. officials, congressional staff, and international officials regarding Middle East events, politics, or humanitarian issues.
- Prior experience working with or within a 501(c)(3) organization and familiarity with legal restrictions on advocacy and lobbying.
- Familiarity supporting organizations or senior leaders during periods of crisis or rapid change.
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The estimated salary range for this role is $89,600 - $130,000. This represents Anera’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.
TO APPLY:
Click Here
Business Development Officer
Business Development Officer
Location: Washington, DC or remote within the US
Reports To: Senior Director of Business Development
Position Type: Full-time
About Anera
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Position Summary
The Business Development Officer will play a key role in advancing Anera’s institutional fundraising efforts by supporting the design, coordination, and submission of high-quality proposals to bilateral, multilateral, foundation, and corporate donors. Working under the Senior Director of Business Development, the Officer will ensure Anera delivers engaging, competitive, and donor-compliant proposals that reflect the organization’s technical expertise, strategic priorities, and deep community relationships in Palestine, Jordan and Lebanon.
Key Responsibilities
- Proposal Development & Writing
- Lead and support the drafting, editing, and submission of proposals, concept notes, and expressions of interest.
- Ensure donor requirements, guidelines, and compliance standards are fully addressed in submissions.
- Translate technical program designs into clear, persuasive narratives tailored to donor priorities.
- Develop content for institutional fundraising, donor communications, and reports, creating narratives that showcase Anera’s impact and inspire donor engagement.
- Business Development Coordination
- Manage timelines, deliverables, and inputs from technical, programmatic, and operational staff during proposal development.
- Support the development of work plans, calendars, and internal processes for proposal preparation.
- Contribute to partner identification and consortium formation.
- Donor & Partner Engagement
- Conduct research to identify new funding opportunities.
- Support relationship management with donors and implementing partners during proposal development and project implementation.
- Maintain an up-to-date knowledge of donor priorities, trends, and policies in Anera’s countries of operations.
- Research & Knowledge Management
- Oversee creation of detailed monthly situation reports analyzing socio-political, economic, and humanitarian developments to share with donors and partners and inform strategic decisions and program adjustments.
- Contribute to blog posts, reports, and communications materials, strengthening Anera’s external presence and positioning it as a thought leader.
- Maintain proposal templates, past submissions, and donor profiles for organizational learning.
Qualifications
- Bachelor’s degree in international development, political science, communications, or related field (Master’s preferred).
- Minimum of 3–5 years of experience in proposal development, grants management, or business development in an international development organization.
- Demonstrated success in writing and securing funding from bilateral and multilateral donors.
- Strong project management, organizational, and coordination skills with the ability to manage multiple deadlines simultaneously.
- Excellent written and verbal communication skills.
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The estimated salary range for this role is $55,022 - $58,200. This represents Anera's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.
To Apply:
Events Manager
Events Manager
Location: USA remote, preference will be given to those within the DMV area.
Reports To: Deputy Director of Annual and Planned Giving
Position Type: Full-time
About Anera
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Position Summary:
The Events Manager is responsible for planning, managing, and executing Anera’s portfolio of fundraising and stewardship events, including multiple domestic and international galas, iftar dinners, and donor engagement events. This role plays a critical part in supporting Anera’s annual, mid-level, and major giving programs by creating high-quality experiences that deepen donor relationships, strengthen community engagement, and advance revenue goals. The Events Manager works closely with fundraising leadership, program staff, communications, and external partners to ensure events are strategically aligned, well-executed, and reflective of Anera’s mission and values.
Duties & Responsibilities
Event Management
- Plan and execute Anera’s portfolio of domestic and international fundraising events and galas, including but not limited to:
- Leading end-to-end event planning, timelines, and execution for in-person events
- Securing venues and managing all aspects of the guest hospitality experience, including registration, seating, accessibility, and on-site logistics
- Developing and managing detailed event budgets, tracking expenses, and ensuring cost-effective use of resources
- Contracting and coordinating with vendors, including catering, audio-visual, décor, photographers, and production teams
- Contracting and coordinating with event talent, speakers, honorees, and performers
- Overseeing run-of-show development and on-site event management to ensure seamless execution
- Managing event-related insurance, permits, and compliance as needed
Donor Stewardship, Cultivation & Convenings
- Plan and execute donor stewardship, cultivation, and community convening events that deepen engagement and support continued and increased giving
- Partner with fundraising leadership, the Deputy Dir. of Annual and Planned Giving, the Senior Director for Philanthropy, and Development Officers to design and deliver intimate, mission-forward gatherings that connect donors to Anera’s impact and support major gift identification and prospecting
- Coordinate logistics, programming, and run-of-show for convenings and stewardship events, ensuring a high-quality donor experience.
- Support regional or affiliate-led events by providing planning guidance, templates, and logistical support
- Ensure all events reflect cultural sensitivity and align with Anera’s values and global context
Collaboration & Cross-Functional Coordination
- Collaborate closely with the Development, Communications, Programs, and Finance teams to ensure alignment on messaging, goals, and budgets
- Partner with Communications to support event branding, invitations, registration pages, and post-event follow-up materials
- Coordinate with Program staff and leadership to identify compelling speakers, stories, and content for events
Systems, Reporting & Follow-Up
- Manage event timelines, task lists, and documentation to ensure consistent execution and institutional knowledge
- Track event performance, attendance, and outcomes, and prepare post-event reports and evaluations
- Ensure timely and accurate post-event follow-up, including data entry coordination with the database team
Qualifications:
- Bachelor’s degree or equivalent professional experience
- 6 years of experience from which minimum 3 year in a managerial level in planning and managing nonprofit fundraising or donor engagement events, including large-scale galas
- Demonstrated ability to manage multiple projects simultaneously, meet deadlines, and work under pressure
- Strong budgeting, negotiation, and vendor management skills
- Excellent organizational, written, and verbal communication skills
- High level of attention to detail and commitment to quality
- Comfort working with senior leadership, board members, donors, and external partners
- Experience with donor databases and event registration platforms preferred
Travel:
- This role requires up to 15% domestic travel and up to 5% international travel for events related activities.
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The estimated salary range for this role is $71,313 -$76,369. This represents Anera’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.
To Apply:
in Palestine
Country Director - Palestine
Country Director - Palestine
Location: Palestine
Reports To: Chief Operating Officer (COO)
Position Type: Full-time
Applications must be submitted no later than February 6, 2026.
About Anera
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Position Summary:
The Country Director is responsible for overall leadership and supervisory management of Anera staff, programming, operations, and relationships in Palestine, including program quality and accountability, acquisition and stewardship of resources, staff safety and security, performance management, and external representation. The Country Director is Anera’s principal representative for the Palestine program to government officials, non-governmental actors, donors, international organizations, civil society, other NGOs and the media. The Country Director is expected to resource and manage a portfolio of effective humanitarian and development programs implemented both directly and through partner organizations. The Country Director will lead country program staff in pursuing impact goals identified in Anera’s strategy, bringing them together to deliver high-quality, cost-effective programming results with high levels of accountability.
Major Responsibilities:
Leadership and Representation
- Lead the country program by establishing and maintaining open and professional relations with colleagues, promoting a strong team spirit throughout the country program, and providing guidance, oversight and resources to enable staff to perform successfully.
- Develop and carry out strategies that result in strong representation with: government ministries at various levels; UN agencies; donors including PRM, ECHO, Germany, Canada, SIDA, ECHO, USAID, UNICEF and other international organizations; international and local NGOs; and coordination fora.
- Initiate and sustain strong, mutually beneficial and authentic partnerships with local organizations.
- Seek out and pursue opportunities to raise the profile of the work of ANERA and its partners, as well as the lives and the needs of the people ANERA seeks to serve.
- Engage constructively in efforts to improve stakeholder coordination in Palestine.
- Ensure leadership and management processes enable ANERA to effectively adapt to contextual changes and fully leverage opportunities to expand humanitarian access and assistance.
Strategic Direction, Program Quality and Growth
- Ensure the strategic vision and direction of the country program is aligned with ANERA’s strategy to serve people with responsive, high-quality and accountable programming, and secure the resources necessary for realization.
- Ensure program quality through consistent country program use of: rigorous assessment, design, and proposal development and review processes; comprehensive monitoring & evaluation, accountability and learning systems; staff development investments; and partner organization capacity strengthening.
- Remain current on national and regional issues impacting the country program and partners, and develop responsive strategies to changing contexts.
- Actively seek out and pursue opportunities to expand, in line with ANERA’s mission, humanitarian, resilience and development programming in Palestine, in terms of populations and areas served.
- Develop and maintain a high level of understanding of donor priorities and planned funding streams.
Staff Management, Organizational Culture, Safety, and Development
- Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
- Oversee the management, coaching and development of staff to build a team of skilled, committed and motivated staff. Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting quarterly performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
- Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
- As part of succession planning within the country team, identify, train and develop capability and capacity of staff to successfully transition role and responsibilities.
- Create and nurture an environment that supports learning, teamwork and high performance at all levels.
- Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs.
- Offer leadership support for successful adherence by all staff to ANERA’s Policies and Procedures.
- Maintain a culture of safety and security throughout the country program. Retain accountability for overall safety and security for the country program, with appropriate delegations.
- Oversee the management of all security issues, including appropriate response to emergency situations as they arise.
- Keep security, evacuation and contingency plans current and accessible to country program staff
- Maintain close coordination and communication with the Global Safety and Security, and relevant in-country staff, on safety and security concerns and evolving issues that could adversely affect ANERA staff or operations.
Financial Stewardship and Operational Management
- Drive operational excellence to achieve optimal efficiency and cost-effectiveness in all functions and operations of the country program.
- Oversee the development, deployment and utilization of financial and operational policies, procedures, and systems to deliver compliance with ANERA and donor requirements.
- Ensure responsiveness and appropriate levels of in-person and remote support to all offices, especially in the areas of HR, finance and supply chain.
- Provide timely and effective management and oversight of the Palestine country program’s financial position.
- Seek opportunities to introduce efficiencies and eliminate redundancies in existing business processes.
Communications
- Maintain a healthy and empowering office environment that encourages open, honest and productive communication among ANERA staff and with partner organizations.
- Maintain open communications with global management staff, global technical advisors, and HQ departmental staff.
Key Working Relationships:
Position reports to: Chief Operating Officer
Position directly supervises: A senior management team spread across West Bank, Gaza, and Jerusalem that is responsible for programs and operations.
Key Internal Contacts: All staff
Key External Contacts:
- Partner organizations
- Host country government officials
- Public and private donor agencies
- International and national NGOs
- UN agencies
- Foreign governments
Skills
Job Requirements:
Education:
- Masters degree or higher in a relevant field is required.
Work Experience:
- Over 8 years of relevant experience in senior leadership positions with involvement in strategic and financial management. Operational and program management experience.
- Prior experience working within organizational structures in transition.
- Experience working in conflict/post-conflict or disaster response situations is desirable.
Demonstrated Technical Skills:
- Superior communications skills, verbal and written, in English and Arabic.
- Experience in managing security in a complex and rapidly changing security context.
- Proven ability to negotiate and work with partner organizations. Experience with organizational capacity strengthening and partnership building helpful.
- Strong budget and fiscal oversight capacities.
- Extensive representation experience and demonstrable fundraising success, including prior experience with European, US and international donors.
- Established capacity to handle stressful situations in a healthy, constructive manner.
- Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes.
- A keen understanding of political complexities in the Middle East region.
Demonstrated Managerial/Leadership Competencies:
- Experience building personal networks at a senior level, by monitoring the direction of the humanitarian and developmental needs and opportunities in the country
- Demonstrated successful leadership and management of multi-disciplinary teams in cross-cultural settings, including active mentoring and coaching.
- Effective in developing high-potential staff to achieve career growth and maximum contribution.
- Proven experience delivering appropriate levels of oversight of a portfolio consisting of a variety of complex, high-value donor-funded projects.
- Ability to dispassionately represent program context, constraints, and successes to media, government, and other senior audiences.
Languages and Capabilities Required:
· Professional fluency in written and spoken English.
· Practical spoken Arabic language skills.
Ability to travel within and to: The West Bank, Jerusalem, Jordan, and the United States.
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The estimated salary range for this role is $89,600 - $130,000. This represents Anera’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.
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in Amman
in Lebanon
Field Financial Monitoring Coordinator - South Area
Position Title: Field Financial Monitoring Coordinator - South Area
Application Deadline: Wednesday, 16 July 2025
Location: Lebanon
Period of Employment: 11 Months, Renewable based on performance and budget availability.
Degree: Bachelor's degree
Experience: Up to 2 years
BACKGROUND
Anera is a nonprofit organization founded in 1968 that provides resources for refugees in Jordan and supports livelihood, education, and humanitarian relief projects.
Millions of refugees from conflict currently live in Jordan. The country has more than two million Palestinian refugees registered with UNRWA, and about 655,000 Syrian refugees registered with UNHCR. From 2004 to 2011, Anera maintained an office in Jordan that managed primary and vocational education programs, public health, disability support, and women’s empowerment for families in poor communities and refugee camps.
In 2019, Anera returned to establish a permanent presence in Jordan in support of the refugees residing there. Anera has found strong support from Jordanian government officials, donors, and leading international organizations in the humanitarian and development fields. Today, Anera is officially registered with the Ministry of Social Development and is a key member of UN sector working group meetings, covering the areas of health, education, livelihoods, and basic needs.
Key Functions:
1. Financial: Reports to Finance & Compliance Manager for all financial related tasks related to partners, offices and field staff
• Support the financial monitoring process in the respective area.
• Collaborate with program staff, area manager and partners to create budget for new activities and projects.
• Undertake financial monitoring on activities supported by anera including:
- Activities undertaken by implementing partners
- Activities undertaken by program staff
• Coordinate with Finance & Compliance Manager for the financial management of the area offices, audit and financial monitoring outputs of the projects, partners and offices.
• Regular monitoring visit to partners to perform the following:
• Monitor procurement processes performed by partners for activities funded by anera.
• Monitor expenditure performed on the project activities.
• Capacity building for partners on one-to-one basis on best financial and procurement practices.
• Spot checks on purchases of services, material or equipment.
• Report any incidents or anticipations of incidents of mis-use of funds and fraud & corruption.
• Be the cash custodian of area cash advances.
• Report cash advances and office expenditure on monthly basis.
• Handle the asset register of the area offices and ensure all assets are well secured and update the register upon the purchase of new asset or any movement on any asset.
• Coordinates with team members to gather all financial data.
• Supports in preparing financial reports, monthly or as needed including reports to donors.
• Coordinating with Finance Department with regards to Checks & Transfers issued.
• Coordinating with Finance Department on monthly basis for Partner payments, financial reports, contract amendments and OV payments.
2. Logistics & Procurement: Reports to Area Manager for all logistics tasks related to area offices
• Arrange for office supplies, equipment, materials, and services as required by the Area Manager.
This will include the following functions: preparation of specifications; research new deals and suppliers; obtaining and negotiating prices; obtaining quotations and placing orders and processing invoices.
• Correspond and negotiate with suppliers regarding prices, product availability, and delivery.
• Respond to inquiries from staff concerning requisitions, purchase orders, and pricing information.
• Identify supplies and follow up on the purchasing processes and selecting of suppliers for requisitioned goods/services.
• Ensure that goods/services purchased meet the specification in terms of quality, quantity and delivery and to advise on those suppliers who fail to meet specifications, in addition to preparation of invoices, receipts and payments.
• Maintain confidentiality and follow the mentioned guidelines.
• Organize and maintain computerized records containing suppliers and quotations.
• Process requisitions into purchase orders.
3. Administrative Support:
• Attend team meetings.
• Maintain contact lists (beneficiaries, Suppliers, Partners, Volunteers...).
• Manages reception (dispatch, incoming mail and material).
• Reminds and insures that staff members are regularly updating their data entry.
• Manages administrative and financial files.
• Undertakes other related duties, as assigned or requested by the Area Manager.
Skills
Qualifications:
• Bachelor’s degree in Finance, Business Management or equivalent
• 1 - 2 years’ work experience in Finance and Administration
• Strong Verbal and written communication
• Strong organization and planning skills
• Computer literacy data processing (Microsoft Word), spreadsheet (Microsoft Excel), E-mail, and Internet browser software
• Excellent English and Arabic
APPLICATION INSTRUCTIONS
Apply through Bayt.com
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Project Assistant
Position Title: Project Assistant
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Project Assistant will support the implementation and tracking of education project activities, ensuring timely delivery in line with work plans and donor requirements. The role includes coordinating with Grants, MEAL, and Communications teams, maintaining organized documentation, and providing logistical and administrative support. The Project Assistant will also contribute to reporting, data collection, and communication efforts that highlight the project’s impact.
KEY RESPONSIBILITIES:
Project Implementation and Tracking
- Assist in tracking the progress of project components including outreach, participant selection, training delivery, and follow-up.
- Monitor field-level activity implementation to ensure adherence to work plans and timelines.
- Prepare and update forms, tools, and templates needed for training placements, business planning, and reporting.
- Maintain organized documentation for project activities and participants.
Coordination with Grants and MEAL Teams
- Coordinate with the Grants team to ensure partner deliverables are on track and aligned with project agreements.
- Support the MEAL team in collecting, cleaning, and analyzing data related to key performance indicators.
Capacity Building and Stakeholder Engagement
- Provide administrative and logistical support for capacity-building sessions and field visits.
- Assist technical focal points in identifying challenges and applying corrective actions during implementation.
Communication and Reporting
- Draft internal updates, field visit summaries, and presentation materials.
- Collaborate with the Communications team on gathering success stories and impact highlights from the field.
- Support with report writing, including drafting content and organizing data in line with project and donor requirements.
- Perform additional duties as assigned by the Education Program Manager and Project Officer.
QUALIFICATIONS
- Master’s degree in Public Health, Education, Business Administration, or a related field.
- 1-2 years of experience in project implementation, particularly in livelihoods, employment, or entrepreneurship programs.
- Strong organizational, coordination, and multi-tasking abilities.
- Excellent interpersonal and communication skills, including experience engaging with diverse stakeholders.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of project management tools is a plus.
- Strong graphic design skills using tools like Photoshop, Illustrator, or Canva.
- Ability to work independently and as part of a team in a fast-paced environment.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
IT & Administrative Assistant - Nahno Volunteer Platform
Position Title: IT & Administrative Assistant - Nahno Volunteer Platform
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The IT and Administrative Assistant will be responsible for ensuring the smooth daily operations of the Nahno Volunteer Platform, supporting its coordination between volunteers, partners, and internal teams. The role encompasses both administrative and IT-related tasks, including volunteer data management, compliance documentation, logistics, and reporting support. The Administrative Assistant will play a key role in ensuring platform functionality, data integrity, and the overall efficiency of program activities.
Key Responsibilities
1. Platform IT & Administration Support
- Oversee the day-to-day operations of the Nahno platform, ensuring seamless functionality and user experience.
- Troubleshoot technical issues in coordination with the IT company and escalate when necessary.
- Support the implementation of system updates, new features, and workflow improvements.
- Provide basic IT and platform navigation support to staff, partners, and volunteers (including registration and account management).
- Manage and maintain volunteer records on the platform, ensuring accuracy, confidentiality, and consistency.
2. Documentation & Compliance
- Support the drafting, filing, and tracking of partner agreements, MOUs, and Codes of Conduct.
- Follow up on pending documentation to ensure compliance with organizational policies and donor requirements.
- Maintain well-structured digital and physical archives of administrative and program-related documents.
3. Event & Logistics Support
- Assist in the preparation of administrative materials for events (attendance sheets, certificates, movement plans, agendas).
- Coordinate logistics for program activities, including venue arrangements, procurement of supplies, and scheduling.
- Provide administrative and logistical support for volunteer-related activities, workshops, and community events.
4. Coordination & Communication
- Liaise with internal teams, partners, and stakeholders to address administrative and program needs.
- Track progress, timelines, and deliverables, proactively identifying risks or delays and escalating them to the Program Manager.
- Facilitate clear communication between program staff, volunteers, and external partners to ensure smooth collaboration.
5. Reporting & Administrative Support
- Contribute to program monitoring and evaluation by preparing timely and accurate reports, data summaries, and documentation.
- Support in compiling platform-related statistics, volunteer engagement reports, and donor updates.
Qualifications & Skills
- Bachelor’s degree in Information Technology, Administration or a related field.
- Proven experience in administration, volunteer coordination, or IT-related program support.
- Strong IT proficiency; familiarity with web platforms, databases, AI tools, or CRM systems is a strong asset.
- Excellent organizational, multitasking, and problem-solving skills with high attention to detail.
- Strong written and verbal communication skills in Arabic and English; interpersonal skills to manage diverse stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment.
- Positive attitude, adaptability, and commitment to supporting youth engagement initiatives.
Working Conditions
- The position is office-based in Beirut with occasional field visits to volunteer activities, partner sites, and community events.
- Requires flexibility to adapt to program schedules, including occasional evenings or weekends during events.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accountant - System Transition Support
Position Title: Accountant- System Transition Support
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Accountant is responsible for supporting our finance team during the transition to the new financial management systems. The role will focus on ensuring operational continuity while contributing expertise to the implementation, deployment, and stabilization of the new system.
Key Responsibilities
- Support the implementation and deployment of the new financial system, including data migration, reconciliations, and validation.
- Assist with system testing, troubleshooting, and user acceptance activities.
- Provide input to ensure financial reporting accuracy and compliance during and after system transition.
- Train and guide finance staff on new processes, workflows, and system functionalities.
- Ensure continuity of day-to-day financial operations, including processing transactions, reconciliations, and donor reporting.
- Collaborate with internal teams and external vendors/consultants to ensure smooth transition.
- Identify process improvements and contribute to documentation of new procedures.
Other Responsibilities
- Perform any other duties as assigned by the Finance & Compliance Manager
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field (CPA/ACCA or equivalent certification preferred).
- Proven experience in accounting and financial management within NGOs, international organizations, or similar environments.
- Hands-on experience in implementing or deploying new financial/accounting systems (Sage Intacct, Adaptive).
- Strong knowledge of fund accounting, donor reporting, and compliance requirements.
- Excellent analytical, problem-solving, and reconciliation skills.
- Proficiency in Sage Intacct, Adaptive, or other ERPs.
- Strong interpersonal and communication skills; ability to train and support colleagues.
- Ability to manage multiple priorities under tight deadlines.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to sit and stand for extended periods of time.
Work Environment: The work environment characteristics are conducive to conditions in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
This job description does not imply that the stated requirements are the only expectations for the job. Incumbents are expected to perform any other duties that may be assigned. Anera has the right to revise this job description at any time. Anera is an “at-will” employer and as such, neither this job description nor your signature constitutes any form of contractual agreement between you and Anera.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SAWA Social Worker – Child Protection & GBV
Position Title: SAWA Social Worker – Child Protection & GBV
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Social Worker is responsible for delivering Gender-Based Violence (GBV) counseling services to adolescent girls and ensuring appropriate referrals when needed. The role also focuses on Child Protection (CP) mainstreaming, ensuring that child protection principles are integrated across all project activities.
Key responsibilities include overseeing project-related services, conducting assessments, monitoring school attendance and retention, and coordinating with partners to ensure alignment and prevent duplication of efforts. The Social Worker also plays a key role in raising awareness to ensure targeted populations can access services safely and confidentially.
Key Responsibilities
Child Protection & GBV Case Management
- Provide psychosocial and mental health counseling to adolescent girls, ensuring a survivor-centered approach.
- Conduct case management for dropout cases, including household visits when necessary.
- Address hotline inquiries, ensuring timely and appropriate responses.
- Ensure confidentiality, dignity, and safety for children at risk.
- Support the humanitarian response by referring cases through RIMS (Refugee Information Management System).
- Promote Child Protection (CP) mainstreaming across all program areas by integrating safe identification and referral mechanisms.
- Conduct risk assessments to identify protection concerns and develop appropriate mitigation measures.
Education Monitoring & Retention
- Monitor school attendance and performance, especially for girls absent for more than seven days.
- Document case studies related to dropout cases and provide necessary interventions.
- Supervise and coordinate retention classes, ensuring attendance tracking, parental engagement, and awareness sessions.
- Advocate for safe and inclusive learning environments for girls at risk.
Community Engagement & Awareness
- Conduct baseline assessments, surveys, and sensitization meetings to identify community challenges.
- Organize and facilitate awareness sessions on GBV, child protection, child marriage, and gender equality.
- Work closely with schools, stakeholders, and community leaders to promote protective environments for children and adolescents.
- Engage Agents of Change to strengthen awareness and community-led prevention efforts.
- Ensure that child safeguarding measures are in place during all activities.
Reporting & Data Management
- Prepare and submit ad-hoc reports on incidents, trends, and protection concerns, along with coordination meeting minutes and monthly reports.
- Conduct satisfaction surveys, post-payment assessments, and pre/post evaluations.
- Perform data entry and sorting for activities, including baseline and retention tracking.
Logistics & Administrative Tasks
- Assist in preparing beneficiary agreements, obtaining signatures, and maintaining communication with beneficiaries.
- Support cash distribution processes, ensuring compliance with finance and protection guidelines.
- Identify and assess monthly supply needs (e.g., phone cards, venue bookings, refreshments) and process related payment requests.
Training & Capacity Building
- Participate in training sessions on child protection mainstreaming, GBV case management, child marriage, leadership, sexual exploitation and abuse (SEA), and civic engagement.
- Support the development and implementation of child protection mainstreaming strategies within the program.
- Strengthen community engagement initiatives by providing technical support on child protection risks, prevention, and response mechanisms.
Other Duties
- Perform additional tasks as required to support the successful implementation of project activities.
Skills & Qualifications
Technical & Sector-Specific Skills
- Child Protection Mainstreaming: Ability to integrate child protection principles into all programmatic areas, ensuring safe and inclusive practices.
- GBV Case Management: Strong understanding of survivor-centered approaches, trauma-informed care, and referral pathways.
- Protection & Risk Mitigation: Experience in assessing risks, designing protection interventions, and ensuring safe identification and referral of at-risk children.
- Safe Learning Environments: Knowledge of education retention strategies, protective learning spaces, and inclusive education principles.
Experience & Competencies
- Experience: 2+ years in child protection, GBV case management, and project evaluation, including data collection through interviews, surveys, and FGDs.
- NGO Experience: Prior work in non-governmental organizations (NGOs), particularly in child protection, GBV prevention, and education programs.
- Languages: Fluency in Arabic and English.
- Communication & Writing: Excellent written and verbal communication skills, with experience in report writing.
- Strong ability to engage with GBV survivors, at-risk children, families, community members, and stakeholders.
- Ability to manage and facilitate group discussions with program participants, local officials, and community leaders.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Willingness to adapt to varying work schedules and deadlines.
- Knowledge of and commitment to GBV guiding principles, child safeguarding policies, confidentiality, and ethical standards in working with survivors.
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Partnership and Localization Manager
Position Title: Partnership and Localization Manager
Location: Lebanon
ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
JOB OVERVIEW:
The Partnerships & Localization Manager will lead Anera Lebanon’s partnership strategy and localization agenda, ensuring strong, transparent, and impactful collaboration with local NGOs, CBOs, and community-based actors. The role is central to advancing Anera’s commitment to the Grand Bargain and donor localization frameworks.
The Manager will oversee partner identification, due diligence, capacity assessments, and joint project implementation, while also coordinating tailored capacity strengthening plans that enhance the programmatic, financial, and governance capacities of local organizations. The role ensures compliance with donor regulations and Anera policies, while promoting equitable and sustainable partnerships that strengthen Lebanon’s civil society ecosystem.
Key Responsibilities
- Partner Engagement and Relationship Management
- Serve as the primary liaison between Anera and local partner NGOs
- Lead the development and implementation of Anera Lebanon’s partnership and localization strategy.
- Facilitate communication, coordination, and joint learning between Anera and partners.
- Convene regular partner forums for knowledge exchange, networking, and advocacy.
- Partner Identification and Due Diligence
- Map and scope potential partners in alignment with programmatic priorities.
- Conduct organizational assessments (programmatic, financial, operational, and safeguarding).
- Lead due diligence and risk assessments in line with donor and Anera policies.
- Maintain an updated partner risk register with mitigation measures.
- Capacity Strengthening
- Develop and oversee tailored capacity-building plans with partners (finance, compliance, program quality, safeguarding, MEAL, etc.).
- Coordinate training, mentoring, and peer-learning initiatives.
- Monitor and document progress against capacity development plans
- Compliance and Risk Management
- Ensure all partnerships comply with donor regulations, Anera’s policies, and Lebanese legal requirements.
- Monitor partner grant utilization and reporting quality, working closely with finance and program teams.
- Collaborate with Finance & Compliance teams to address compliance risks and challenges.
- Program and MEAL Collaboration
- Work closely with program and MEAL teams to ensure that partner contributions are well-integrated into the design, implementation, and reporting processes.
Review partner work plans, budgets, and reports for accuracy and alignment. - Support the MEAL team to strengthen partners’ monitoring systems and accountability mechanisms.
- Ensure all partners have functioning complaints and feedback systems.
- Safeguarding & Accountability
- Promote adherence to safeguarding, PSEA, and child protection policies.
- Ensure accountability to affected populations (AAP) is embedded in all partnerships.
Key Working Relationships:
- Position Reports to: Deputy Country Director - Operations
- Position directly supervises: Contracts Officer
- Internal: All Departments
- External: Partners and potential partners, academia, training institutes and other relevant stakeholders
Qualifications
- A bachelor's degree in international development, public administration, social sciences, business administration, or a related field (master's preferred) is required.
- Minimum 7 years of experience in partnership management and capacity building in the humanitarian sector
- Demonstrated expertise in due diligence, compliance (UN, USG, and EU), and organizational assessments.
- Strong knowledge of localization frameworks (e.g., Grand Bargain, donor localization agendas).
- Excellent facilitation, coordination, and interpersonal skills
- Excellent written and spoken English and Arabic required
- Ability to travel regularly within Lebanon
Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.
Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.
Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
APPLICATION INSTRUCTIONS
Apply through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Contract Opportunities
IT & Operations Support - Service Agreement - Beirut
Consultancy: IT & Operations Support
Location: Beirut, Lebanon
Application Deadline: Saturday, 31 May 2025
Period of Employment: 4 Months
Salary Range: 1,500 to 2,000 (USD)
DESCRIPTION
Key Responsibilities
- Provide first and second-level IT support for Anera Lebanon staff across Beirut and field offices.
- Set up, configure, and maintain workstations, hardware, and software for new and existing staff.
- Conduct initial and regular diagnostics across all Anera Lebanon devices (computers, printers, network equipment, etc.) to identify performance issues, security vulnerabilities, unlicensed or outdated software, and coordinate necessary updates or maintenance.
- Support the development of Anera Lebanon’s hardware and software inventory records, ensuring tracking of licenses, equipment, and user access.
- Troubleshoot network, connectivity, and application-related issues, escalating when needed.
- Develop, implement, and maintain IT protocols and data protection standards, in collaboration with the Senior Operations Officer and relevant global teams.
- Lead and/or support the rollout of digital tools and systems across departments (e.g., Office 365, SharePoint, Teams).
- Train staff on IT best practices, system use, and cybersecurity awareness.
- Support the integration of low-code solutions to streamline internal workflows
- Liaise with Anera HQ and external vendors on infrastructure upgrades and digital security compliance.
- Provide technical support during hybrid or virtual events and staff meetings.
- Coordinate logistics for the transportation and delivery of IT equipment, devices, goods, office supplies, and project materials.
- Work closely with field and program teams to ensure timely dispatch and receipt of items to/from distribution points.
- Maintain updated logs for all requests and ensure timely reporting of any discrepancies or delays.
- Support general facility management needs related to equipment maintenance, connectivity, telephony and supplies.
- Support regular internal tech audits
- Support with other tasks as assigned by supervisor
Qualifications
- Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum of 5 years of experience in IT and operations support roles. Prior experience in INGOs or humanitarian organizations is highly desirable
- Proficiency in English and Arabic (spoken and written)
- Strong troubleshooting and problem-solving skills.
- Customer service-oriented mindset with excellent communication skills.
- Ability to prioritize and work effectively under pressure.
- Understanding of data protection principles and basic cybersecurity.
Experience
- Google Workspace (Gmail, Google Drive, Docs, Sheets etc.)
- Office 365 suite (Outlook, SharePoint, OneDrive, Word, Excel etc.)
- Wired and wireless network setup and maintenance
- Asset and license management
- Low-code platforms like Power Automate or VBA (desirable)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. The position is primarily office-based with regular use of computers and other standard office equipment.
Occasional lifting and moving of IT equipment (e.g., laptops, routers, printers) may be required. Involves periodic visits to Anera’s field offices, service providers, or suppliers within Lebanon. Occasional extended hours during urgent technical issues, system upgrades, or project rollouts. The role may also require occasional support outside working hours to address critical IT or operational needs.
Application Process
Please submit through Daleel Madani
Anera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Internship Opportunities
in Washington, DC
About Anera Internships
Interns at Anera are directly involved in the work of the teams they support, from details to strategic planning. They attend weekly meetings and participate in brainstorming and implementation. It is an opportunity for hands-on experience in fundraising and international development from the viewpoint of a non-profit organization. Depending on which team you support, your work could include dealing with donors, database research for new business development, drafting and/or editing funding proposals, writing and/or editing stories for the website and social media, press releases, or tracking and monitoring in-kind donation deliveries to communities in the Middle East. Ideal internship candidates are resourceful, enterprising and good team players. All interns are expected to handle some clerical duties.
Kindly refrain from sending unsolicited applications - only apply to the positions that are listed below. If no opportunities are listed we are currently not recruiting for internships.
Fundraising Internship
Position Summary
Hourly Rate: $17.95 per hour
Start Date: February 2026 - June, 2026
Location: Washington D.C. area preferred but will consider candidates who are remote within the U.S. (EST) within a state we are registered to hire in.
Background/ Anera Summary:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.
Objective of the Internship
The primary aim of this internship is to support Anera’s institutional fundraising and project development efforts. The intern will help expand partnerships and strengthen Anera’s impact by aiding proposal development, conducting research, and providing administrative support to the Business Development (BD) team. This opportunity is designed to build practical skills in business development, donor engagement, and international development programming, all under the mentorship of experienced professionals.
Scope of Internship
Intern tasks include:
- Drafting proposal sections (contextual analyses, capacity statements, technical inputs)
- Coordinating engagement with donors/stakeholders and preparing briefing materials
- Writing monthly situation reports covering work in Palestine, Lebanon, and Jordan
- Copy‑editing proposals and written materials for clarity and consistency
- Conducting research on potential donors, funding opportunities, and potential partners
- Compiling background info and data to support concept notes and proposals
- Taking detailed minutes during BD meetings
- Organizing and maintaining electronic files related to proposals, donor reports, and communications
Key Deliverables
The intern is expected to deliver:
- Drafted sections of proposals and technical inputs
- Briefing materials for donor/stakeholder interactions
- Monthly situation reports (covering Anera’s work in Palestine, Lebanon, and Jordan)
- Edited, polished BD written materials
- Donor and funding research findings
- Background documentation and data compilations to support proposals
- Meeting minutes from BD sessions
- Organized electronic filing system for BD-related documents
Qualifications
- Bachelor’s degree or current final‑year student in International Relations, Development Studies, Business Administration, or a related field
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and Google Workspace
- Strong organizational abilities and attention to detail
- Ability to work collaboratively in a team setting and take initiative on assigned tasks
Our values:
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.
Anera (formerly American Near East Refugee Aid) is one of the oldest and largest US non-governmental organizations (NGOs) providing humanitarian assistance and human development programs exclusively focused in the Middle East’s Levant region. Since 1968, Anera has worked with and on behalf of displaced and vulnerable Palestinians, Syrians, Lebanese, Jordanians, and Iraqis. In 2020, with a staff of just over 100, Anera delivered more than $100 million in assistance. Anera is consistently a top-rated charity with the Better Business Bureau, Charity Navigator and Guidestar, and is a trusted partner of the US Agency for International Development (USAID), United Nations agencies, scores of foundations and institutional donors, and thousands of private individual and family donors.
To Apply:
Please apply here.
More Ways to Get Involved
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